MSC Seller

Requisition : 20806

Employment Type: Full Time

Job Category: Sales

Work Location: Seattle, WA

The MSC Seller is responsible for supporting sales growth through relationship‑building, account development, and hands‑on learning across the sales organization. Unlike a traditional sales role, the MSC Seller starts by shadowing experienced sellers and working on accounts without a defined territory. The role focuses on building foundational selling, account management, and product knowledge, contributing to cross‑sell and upsell, new account acquisition, and deepening product penetration while providing on‑site service and customer support.

Once a territory and portfolio are assigned, the MSC Seller takes full ownership of account management, revenue growth, and customer retention.

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value‑driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow‑up.
• Drive the setup and optimization of vending and VMI services at new or existing account locations.
• Collaborate with sales management to design competitive pricing strategies for non‑contract customers.
• Monitor market trends, competitors, and emerging technologies to provide customers with forward‑looking solutions.
• Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
• Secure and submit customer orders for processing utilizing ordering technology.
• Contribute to a culture of collaboration, innovation, and accountability that reflects company values.
• Participate in cross‑functional projects and initiatives to support broader organizational goals.
• Foster the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
• Participate in special projects and perform additional duties as required.

• High school diploma or GED required; preference for 2–4 year college degree.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Flexibility to relocate to an assigned sales territory if business needs arise.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship‑building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; adaptable to PC‑based order systems and handheld scanning devices.
• Strong organizational, time‑management, and basic math skills.
• High degree of integrity and ability to build long‑term customer relationships.
• Reliable transportation, valid driver’s license, and insurance as required by state law.
• Ability to work from a home office with personal computer and internet access.
• Capable of driving up to several hours per day to customer locations within an assigned territory or region.
• Job requires visitation of customer sites, which have varying environments, conditions, layouts, and accessibility.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.
• May require access to International Traffic in Arms Regulations Information (ITAR) and/or…