Call Center Sales Agent - Stillwater, MN

Responsibilities

• Meet or exceed incentive-based goals by converting inbound and outbound customer phone calls to appointments using the company‑prescribed script and methodology.
• Actively make outbound phone calls to sell the value of scheduling an in‑home consultation with a goal of converting the call to an appointment with our Design Consultant.
• Intermittently field inbound phone calls to schedule appointments.
• Navigate multiple web‑based computer systems while scheduling appointments and fielding/conducting phone calls.
• Meet regularly with coaches and a direct supervisor to provide and receive feedback on job performance.

• High school diploma or equivalent experience.
• Inside sales and/or call center experience preferred.
• Strong computer and data entry skills; detail oriented.
• Self‑motivated to achieve goals around number of calls and appointments scheduled.
• Excellent communication skills, both verbally and in writing.
• Able to work non‑traditional hours as needed (evenings and weekends).
• Ability to work in the Stillwater office for initial training and orientation period (estimated to be 6 weeks) and, as needed, in the future.
• Ability to work successfully in a remote work environment while adhering to job and customer expectations.
• High‑speed Internet to connect to Renewal’s call center technology when remote.

• Competitive base pay + incentive compensation plan.
• Medical/Dental/Vision/Life Insurance.
• Health Savings Account contributions.
• Paid holidays plus PTO.
• 401(k) plan and contributions.
• Profit sharing.
• Paid parental leave.
• Professional development and tuition reimbursement opportunities.
• A culture that supports work/life balance.
• An environment where collaboration is key.

From $15.00 per hour (64% base pay / 36% incentive). On average, our Agents make $20/hr with base pay + commission.