Senior Sales Development Representative

About The Team And You

Brightree, a leader in healthcare software, is seeking a dynamic Sales Development Representative (SDR) to drive outbound lead generation efforts. This role is laser‑focused on identifying, engaging, and qualifying Post Acute Healthcare providers across the US who are seeking to evaluate and implement a market‑leading patient collections platform. As part of the sales team, you will be the engine that fuels pipeline growth for Brightree’s billing and business management solutions.

• Outbound Prospecting:
  Execute high-volume outbound calling and emailing campaigns to providers, generating interest and uncovering new opportunities.
• Lead
  
  Qualification:
  
  Use research, professional communication, and interviewing tactics to qualify prospects, ensuring they meet criteria and are sales-ready for software demonstrations.
• Pipeline Management:
  Create, manage, nurture, and report on all lead management activities, tracking volume, velocity, and value metrics to deliver consistent, high-quality leads to the sales team.
• Collaboration:
  
  Partner closely with Marketing and Sales to drive acceptance of leads and provide feedback on campaign effectiveness, especially those targeting revenue cycle and patient collections segments.
• Follow‑Up & Nurturing:
  Proactively follow up and nurture contacts at various stages of interest, with a focus on converting prospects into qualified opportunities.
• Target Identification:
  Identify, prioritize, and contact individual targets, leveraging data and market insights.
• CRM Documentation:
  Document all activities and conversations in Gong & Salesforce CRM, ensuring accurate tracking of outreach and results.
• Performance Metrics:
  Achieve and exceed metrics.

• Proven success in a phone sales environment, with the ability to build rapport, think quickly, and be assertive and persuasive in outbound communications.
• Confident, persuasive, and clear communicator (written and verbal), able to engage all levels of an organization, from frontline staff to executive leadership.
• Skilled at navigating corporate structures to identify decision‑makers and understand the buying process for Sleep Resupply solutions.
• Self‑motivated, reliable, and high‑energy, with excellent time management and a strong process orientation.
• Experience with appointment scheduling at high velocity, especially.
• Preferred:
  Cloud/SaaS sales experience, healthcare technology background, and proficiency with tools like Salesforce, Gong Engage, Co‑Pilot, Klue, and Office
  365.

This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors such as geographic work location, relevant qualifications, work experience, and skills. This role is eligible for a Sales Incentive Plan with a target of $40,000 annually. The current base range for this position is $25.62 - $38.44 USD hourly. For remote positions located outside the US, pay will be determined based on the candidate’s geographic work location, relevant qualifications, work experience, and skills.