Sales Development Representative

Company Overview

Docusign brings agreements to life, serving over 1.5 million customers worldwide. Our platform unites business‑critical data inside documents with enterprise systems, enabling faster, more efficient business processes.

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about Docusign or appear to be strong potential customers based on our market focus. The SDR qualifies prospective customers through targeted questions and uses this information to align and sell Docusign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients.

Sales Development Reps receive hands‑on training that emphasizes strategic selling and research of targeted accounts.

Responsibilities

• Make outbound calls to prospects who have expressed interest in learning more about Docusign.
• Make outbound calls to prospects who are deemed to reside in one of Docusign’s core vertical markets.
• Share information about Docusign and ask questions about the prospect’s business intentions.
• Discern propensity to buy and forward good potential leads to the Sales Account Executives.
• Schedule appointments between prospects and Account Executives.
• Record prospect information in the CRM database.

Hybrid
:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Basic

• A university degree or relevant tertiary qualification.

Preferred

• Prior experience working in sales.
• A driven, enthusiastic, and hard‑working nature.
• The ability to form strong business relationships.
• Excellent verbal and written communication skills.

Pay for this position is based on geographic location and may vary depending on job‑related knowledge, skills, and experience. Pay ranges are:

• California: $23.40/hour – $31.95/hour
• Illinois, Colorado, Massachusetts, and Minnesota: $22.20/hour – $28.20/hour
• Washington, Maryland, New Jersey, and New York (including NYC metro area): $22.20/hour – $30.38/hour

Bonus:
Sales personnel are eligible for variable incentive pay dependent on achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and depends on company performance.

• Paid Time Off: earned time off and paid company holidays based on region.
• Paid Parental Leave: up to six months off with your child after birth, adoption, or foster care placement.
• Full Health Benefits Plans: options for 100% employer‑paid and minimum employee‑contribution plans from day one.
• Retirement Plans: employer‑contributed plans with potential for additional contributions.
• Learning and Development: coaching, online courses, and education reimbursements.
• Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events.

Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship. We do not provide visa sponsorship or immigration support for this position.

This position is not eligible for employment in the following states:
Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We encourage great talent from a range of perspectives to apply. Docusign will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.