NGL ELT Inside Sales Representative; Remote

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

As a member of the National Geographic ELT US sales team, an Inside Educational Sales Consultant plans and implements effective selling strategies to achieve sales targets. The defined territory includes higher education, adult education and private language school accounts. Sales activities are conducted primarily from our Boston, MA office, with occasional travel required to close sales and attend conferences. This position represents and promotes ELT/ESL products to customers and provides post-sales support as needed to ensure successful implementation and continued adoption of NGL material.

• Plans, organizes, and prioritizes sales strategies to achieve established sales targets
  - Develops and maintains a Territory Plan for assigned territory with realistic sales targets for installed business and competitive takeaways.
• Maintains an active pipeline as well as accurate records in Salesforce.
• Works with other National Geographic Learning team members (Product Marketing Managers, Editorial, Sales Management, Authors) to achieve territory sales objectives.
• Develops daily plans, including appointments with key decision makers to prioritize outbound sales calls while managing all of the inbound communication from customers.
• Represents and promotes National Geographic Learning products to all customers to achieve and/or exceed established sales targets and goals
  - Prospects, qualifies, and closes sales by phone, email contact, webinar presentations and occasional face to face presentations.
• Uses Consultative Selling Skills framework to create lasting relationships with key instructors.
• Promotes the National Geographic Learning brand effectively
  - Actively promotes, presents, and supports digital products and services
  - Demonstrates strong product knowledge with the ability to communicate product features and benefits.
• Understands competitive landscape including books in use at key accounts.
• Develops relationships with Bookstore Managers/Buyers to maximize sell-through.
• Identifies and reports trends that could generate new leads or opportunities.
• Manages territory resources/budget
  - Qualifies sampling needs in advance to avoid excess in shipping costs and units.
• Reviews sales and sampling reports to impact cost effectiveness of sales process.
• Manages T&E resources effectively.
• Manages communications and reporting
  - Maintain regular customer communication with proficient use of technology communication tools.
• Updates and maintains customer database (Magellan).
• Provides updates and reports to manager as required.
• Fulfills team support roles as required.
• Communicates & coordinates effectively as required with other sales personnel.

• Highly flexible and adaptable to change.
• Driven to succeed.
• Strong interpersonal skills; ability to work well with both external and internal customers.
• Strong presentation skills.
• Highly effective utilizing technology for product demonstration purposes and customer outreach.
• Exceptional organizational and time management skills.
• Highly proficient in PC and Microsoft Office applications.
• Ability to travel overnight as required to close sales and attend internal meetings.
• BA or BS degree strongly preferred.
• At least two (2) years of successful sales (or customer interaction) experience preferred.
• Direct sales, marketing or editorial experience preferred.
• Prior publishing sales experience preferred.
• Experience working with digital sales products/applications preferred.
• Experience using contact management systems, such as Siebel or  preferred.

At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status,…