HubSpot CRM Specialist; Santa Barbara, CA Hybrid or Remote West Coast

Hub Spot CRM Specialist (Santa Barbara, CA Hybrid or Remote West Coast)

Department: Marketing

Employment Type: Full Time

Location: Santa Barbara

Compensation: $25.00 - $45.00 / hour

Silver Air Private Jets is a leading private aviation company dedicated to providing unparalleled luxury experiences and comprehensive aircraft management services. We are expanding our team and seeking a highly skilled and strategic Hub Spot CRM Specialist to optimize our sales operations and enhance our client relationship management.

We have a Hub Spot CRM instance already set up for marketing, but it is currently underutilized for our sales team. We are looking for a proactive and experienced individual to transform our CRM into a powerful tool that drives sales efficiency, provides actionable insights, and supports our sales professionals in achieving their targets. This role requires a strategic thinker with a strong understanding of CRM best practices and a proven ability to implement and manage systems that streamline sales workflows.

We have a strong preference for candidates based in Santa Barbara, CA, but are open to West Coast-based candidates with a strong remote track record.

• Design, develop, and maintain robust Hub Spot dashboards that provide clear, real‑time visibility into sales performance, pipeline status, and key metrics, including a customized sales dashboard for pre‑FCJ (Flight Club Join) job stages.
• Implement and manage light email automation sequences within Hub Spot to support sales outreach and nurturing efforts, ensuring effective communication with prospects and clients.
• Establish a clear, actionable sales pipeline within Hub Spot and create visibility into sales representative activity and sales progression, providing insights into individual and team performance.
• Develop and manage Target 50/30/10 lists of high‑potential flight departments, ensuring accurate reflection and tracking within Hub Spot for efficient targeting and engagement of potential Flight Club members.
• Identify and roadmap key decision‑makers into the CRM system, ensuring all relevant contact information and engagement history are meticulously recorded and easily accessible to the sales team.
• Design and implement intuitive and efficient sales workflows within Hub Spot that reflect the actual activities of our sales professionals, automating tasks, setting up clear stages in the pipeline, and ensuring data integrity.
• Act as a strategic partner to sales leadership, identifying opportunities to leverage Hub Spot for improved sales processes and outcomes, and proactively recommend new features or integrations to enhance CRM functionality and team productivity.
• Provide ongoing training and support to the sales team on Hub Spot best practices, ensuring high adoption rates and effective utilization of the CRM, and develop clear documentation and resources for self‑service and continuous learning.

Proven experience as a Hub Spot CRM Administrator or Specialist, with a deep understanding of Hub Spot Sales Hub and Marketing Hub functionalities.

• Demonstrated ability to design, implement, and optimize CRM workflows for sales teams.
• Strong analytical skills with the ability to create insightful dashboards and reports.
• Experience working with sales teams and understanding their operational needs.
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into easily understandable terms.
• Strategic thinker with a proactive approach to problem‑solving and continuous improvement.
• Experience in the aviation or luxury sales industry is a plus, but not required.

What You Earn

• Base salary
• 5% matching 401(k) / Roth
• Cell phone allowance

What You're Covered By

• Fully paid health insurance—for you and your entire family
• Mental health support
• Travel insurance + pet insurance
• Wellness programs and work‑life balance initiatives
• Generous personal development and employee assistance programs