Job Description & How to Apply Below
The Role
As a Revenue Manager at Smartness, your mission is to help our clients maximize their revenue potential by leveraging our cutting‑edge SaaS RMS platform. You’ll act not only as a technical expert but as a strategic consultant, guiding hotels and hospitality businesses to adopt best practices and achieve measurable growth.
Responsibilities
Customer Consulting & Support:
Engage daily with clients, understand their needs, and provide tailored advice to optimize revenue through Smartness.
Revenue Optimization:
Analyze performance data and market trends, recommending pricing and distribution strategies that maximize returns.
Platform Adoption:
Support clients by providing strategic guidance, training, and best practices, especially for the Ultra segment, collaborating with the dedicated onboarding team to ensure effective platform adoption.
Monitoring & Reporting:
Manage KPIs and analytical reports, identify improvement areas, and propose innovative solutions to enhance revenue strategies.
Qualifications
Language Proficiency:
Italian native, English professional fluency. German native is a big plus.
Communication
Skills:
Ability to clearly explain platform potential and translate complex data into actionable solutions.
Experience in Hotel Revenue Management:
Proven track record in hospitality, with deep knowledge of pricing dynamics and distribution channels.
Customer Success Orientation:
Natural ability to consult strategically and support SaaS adoption for improved financial outcomes.
Analytical
Skills:
Strong data analysis capabilities, forecasting, and definition of effective growth strategies.
Hotel Consultancy
Experience:
Background in consultancy, offering tailored insights and solutions to hospitality clients, is a plus.
Technological Proficiency:
Familiarity with RMS, PMS, Channel Managers, and CRM tools to monitor performance and manage client interactions.
Benefits
Work in a small and top‑performing team that moves extremely fast and values your contribution.
The opportunity to join one of the best travel‑tech sales teams in Europe.
A place where your talent can blossom.
Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals.
We have fun while working! We are easygoing people.
Work with the best software to automate repetitive tasks and focus on customers and targets.
Remote working with frequent opportunities to meet up.
Fun and enriching experiences – unforgettable team‑building events that go beyond the usual outings.
Competitive salaries and bonuses – as a meritocratic team, we recognize talent and hard work, rewarding them appropriately.
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