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Strategic CSM Remote

Remote / Online - Candidates ideally in
California, Moniteau County, Missouri, 65018, USA
Listing for: Route
Full Time, Remote/Work from Home position
Listed on 2026-06-29
Job specializations:
  • Sales
    Account Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for Growth & Renewals (Remote)
Location: California

Route is seeking a Customer Success Manager to own a portfolio of e-commerce merchants, driving their success and revenue growth. You will manage the customer lifecycle, ensuring merchants receive everything they need from Route's platforms. This role demands strong communication skills and commercial acumen to effectively engage with senior stakeholders.

Ideal candidates will have 3–5 years of experience in Customer Success, showcasing a strong ownership mentality and emotional intelligence. Route offers competitive health benefits and growth opportunities while embracing diversity and equal opportunity.

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