Account Manager – Commercial & Light Industrial

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager__At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

The EPM Sales Account Manager - Commercial & Light Industrial is responsible for driving growth and maintaining revenue within ABB's Electrical Maintenance Program (EPM) targeting mid to large-size commercial and light industrial customers. This role combines strategic account development with tactical sales execution, focusing on both customer retention and new business growth. The successful candidate will leverage deep knowledge of ABB's comprehensive electrical maintenance and modernization solutions to expand relationships and drive incremental revenue through cross-selling and solution integration.

While this is a remote position, successful candidates should be located near a regional airport for travel.

About The Electrical Maintenance Program (EPM)
EPM is ABB's enterprise-wide electrical maintenance solution designed for mid to large-size commercial and light industrial customers. The program encompasses preventive maintenance, emergency support, modernization options, and integration of complementary ABB offerings including Arc Flash Studies, IR Scanning, and LOTO (Lockout/Tagout) consulting and training services.

Your Responsibilities:

Account Management — Build and maintain strong customer relationships through regular engagement, strategic guidance, and quarterly business reviews to drive retention and expansion.

Sales Growth — Optimize sales volume within existing accounts by identifying key stakeholders, navigating procurement processes, and executing penetration strategies to increase wallet share.

New Business Development — Define ideal customer profiles, generate qualified pipelines, and convert prospects into new EPM customers across commercial and light industrial markets.

Cross‑Selling Integration — Leverage deep knowledge of ABB’s Electrification Service portfolio to identify complementary service opportunities, promote bundled solutions, and drive incremental revenue.

Performance Execution — Achieve targets for orders, profitability, and acquisition while maintaining accurate forecasting, tracking KPIs, and executing structured account plans.

Your

Qualifications:

Bachelor's degree in Business Administration, Engineering, or equivalent work experience.

Minimum 10 years of sales or sales-related experience in a B2B environment.

Familiarity with ABB products, systems, and commercial processes.

Experience in the electrical services, maintenance, or electrification sector.

Demonstrated success selling enterprise-level solutions to mid to large-size commercial and industrial customers.

Track record of new account development and account penetration in assigned territory or segment.

Excellent organizational and time management skills with ability to manage multiple priorities.

Strong presentation and communication skills with ability to engage C-suite executives.

Ability to travel 34-40% nationwide, as needed.

What's in it for you?

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll…