Jr Key Account Manager

Job Description

Primary Responsibilities:

• Responsible for account management, project coordination and service proposal for consumer product clients.
• Promote SGS services (testing, inspection and certification) to existing and new consumer product clients for deal closure.
• Cultivate cross‑functional partnerships by aligning sales executives, account managers, and technical/operational lab teams to ensure seamless internal and external client support.

• Maintain and develop business relationships with existing and potential clients.
• Drive targeted revenue growth within a portfolio of established accounts through strategic selling initiatives.
• Expand existing client portfolio by identifying new business opportunities.
• Drive market research for assigned new product categories and new client outreach.
• Support market research for industry trend and industry association activities.
• Manage projects from internal and external clients for domestic and global executions.
• Issue proposal and negotiate fees, terms and conditions as necessary.
• Facilitate the collection of required client documentation to eliminate bottlenecks and enable efficient execution by the operation and lab teams.
• Serve as the primary point of contact for order concerns and requirements, aligning with operation and lab teams to meet all defined client protocols.
• Escalate and resolve client order issues in strict alignment with client requirements, keeping operation and lab teams fully informed.
• Consistently and accurately provide sales reports and other reports timely as required by management.
• Other duties assigned as necessary in response to business needs.

• Ability to establish effective working and team relationships with internal and external customers, work in a collaborative manner.
• Creative and strategic thinking skills to develop innovative solutions to sell to the client.
• Capable of building trust, valuing others and communicating effectively.
• Customer focused, high integrity, excellent work ethic.
• Self‑managed and responsible to meet targets and goals.
• Strong communication and organizational skills.
• Highly motivated, dependable, and detail oriented.
• Demonstrates ability to acquire new knowledge at a rapid pace.
• Travels up to 30% of time.
• Candidate based in New Jersey for this hybrid role, combining remote work with in‑office collaboration.

• Highly organized to handle fast paced environment.
• Strong people skills to include cross‑cultural sensitivities.
• Proven analytical and problem‑solving abilities.
• University graduate or equivalent educational background, preferred in science, engineering or business fields.
• 2+ years of client service or inside sales experience in a multinational organization.
• Strong written and spoken English skills, other languages are an advantage.
• Persuasive, diplomatic, yet direct and capable of selling a concept.
• Hands‑on, open‑minded, proactive team player.
• Proficient in Microsoft Office – Word, Excel, PowerPoint, Outlook 365, and Linked In.

The expected salary for this position is $56,000 to $75,000 per year. Actual compensation within the range will depend on skills, experience, and qualifications.

• Health:
  Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  Professional growth programs including online training courses and tuition reimbursement.
• Work‑Life Balance:
  Paid‑time off and family leave.

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close July 27, 2026.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.