Account Manager - SMB Sales

About Work Wave

At Work Wave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond.

We're at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI‑powered analytics suite, and continued momentum in integrated payments, we're unlocking new ways to deliver value to our customers, and new opportunities for our team. Work Wave operates in a field service management market that's accelerating due to global trends in automation, sustainability, and digital transformation.

Joining now means getting in early as we scale to meet massive demand and lead the future of service software.

• Lead strategic Quarterly Business Reviews (QBRs) to align customer goals with product capabilities and drive long‑term success.
• Educate and consult customers on how our solutions directly impact business performance, efficiency, and growth.
• Deliver compelling product demonstrations and tailored solution recommendations, effectively guiding prospects through the sales cycle to close new business.
• Consistently meet or exceed monthly recurring revenue targets through strong pipeline management and value‑driven selling.
• Generate new business opportunities through proactive outreach efforts including cold calling, personalized email campaigns, lead sourcing, and networking.
• Build and manage a robust sales pipeline and maintain accurate forecasting and deal tracking within Salesforce CRM.

• At least 2 years of proven success as a sales representative.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to act independently, multi‑task, and handle prospective clients and issues simultaneously.
• Experience driving a sales pipeline.
• Bachelor's degree or equivalent experience.
• Experience selling within the field service or T&L industries is a plus.
• This is an inside sales role.

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best‑in‑class solutions that directly contribute to the success of our customers.
• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses.
• We openly accept others as they are and build strong partnerships based on trust.
• Teamwork and collaboration is key to help our colleagues and customers solve their challenges.
• Our team is energetic, fun, naturally inquisitive and eager to make an impact; we invite you to join us!

• Join our Remote‑First Global Work Community:
  Work Wave provides an innovative and dynamic remote‑first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, Work Wave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

• Employees can expect a robust benefits package, including health and dental and 401k with company match.

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays.
• Up to 4 weeks paid bonding leave.
• Tuition reimbursement.
• Robust Employee Assistance Program through Total Care offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more.
• 24/7 access to virtual medical care with Teladoc.
• Quarterly awards based on peer nominations.
• Regional discounts and perks.
• Opportunities to participate in charitable events and give back to the community.

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth.
• Encouraging employees that…