Manager Inside Sales Engineers

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., a leading HVAC/R supplier.
We offer industry‑leading brands and a comprehensive product line.

The Commercial HVAC Inside Sales Manager leads the inside sales team to support commercial sales for CE. Responsibilities include leading a high‑performing sales team, evaluating commercial projects, training staff, and delivering solutions that meet client needs.

• Supervise staff, organize, assign, and monitor work processes.
• Develop and deliver training and education programs for the inside sales team.
• Develop strong working relationships with supported teams and key customers.
• Partner with regional sales leadership to support sales objectives and goals.
• Help manage sales programs and promotions.
• Provide technical information and support to customers and outside sales staff.
• Ensure the inside team provides accurate takeoff and estimates.
• Ensure the team promptly addresses requests for replacement quotes.
• Maintain job tracking system, report to HQ, update for sales meetings.
• Follow up on bids presented to customers.
• Ensure phone support is available during business hours.
• Oversee inside sales vendor relationships.

• BS Mechanical Engineering degree with 5+ years of HVAC sales experience.
• Exceptional leadership, communication, and business judgment.
• Experience in estimating replacement, plan & spec, and design/build projects.
• Strong software skills.

• Previous experience selling Carrier commercial products.
• Experience in a sales leadership capacity within the HVAC industry.
• Deep knowledge of the commercial HVAC marketplace.

• Position is incentivized.
• Minimal local travel (5%), primarily remote work.
• Reports to Director of Commercial Sales.

Carrier Enterprise, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where employees and applicants are treated on the basis of merit, qualifications, and competence.