Client Executive, Emphasys PHA

Client Growth Executive

Aquila, a group within Constellation Software Inc., invests in category-defining B2B and B2G software businesses globally, providing long-term support and strategic guidance. Emphasys Software has been part of Aquila since 2008.

Operating across five specialized divisions, Emphasys provides mission-critical software that modernizes and streamlines complex processes for housing authorities, lenders, and government agencies in nearly every state. Through both products and services, Emphasys helps house roughly half of the families most in need in the country.

At Emphasys PHA, a division of Emphasys, we develop and support industry-leading software designed specifically for Public Housing Authorities across the United States. As a trusted provider in the affordable housing sector, our solutions help PHAs efficiently manage operations, ensure regulatory compliance, and deliver critical housing services to families and individuals in need. From applicant intake to rent calculations and unit inspections, our platform supports the full lifecycle of public housing programs—empowering agencies to focus on their mission of providing safe, stable, and affordable housing.

Reporting to the Director of Sales and Marketing, we are hiring a Client Growth Executive to expand our footprint within the public housing sector, grow strategic client relationships, and help housing agencies maximize the value of their investment in our solutions. As our new Client Growth Executive, you will develop trusted relationships with housing agencies, identify opportunities for growth, guide prospects through the sales process, and help clients navigate evolving regulatory requirements and operational challenges.

Balancing new business development, account expansion and consultative client engagement, you will proactively identify opportunities, deliver compelling product demonstrations, support RFP and proposal responses, and act as a trusted advisor to clients throughout their journey.

This is a full-time, fully remote position within the US with approximately 20% travel to attend client meetings and industry conferences and trade shows.

Purpose-driven work with measurable impact. You will work with public housing agencies that provide critical services to individuals, families, and communities across the country. By helping clients leverage technology to manage funding, maintain compliance, streamline operations, and deliver housing programs more effectively, you will play a role in supporting organizations whose work has a direct and meaningful impact on the people they serve.

Variety and ownership. You will manage the full client journey, from identifying new opportunities and building relationships to supporting product adoption and long-term growth. You will work with new and existing clients, collaborate across teams, and play a meaningful role in shaping how we grow our presence within the public housing market.

A market you can win in. You will represent a well-established solution in a specialized market, with opportunities to grow existing accounts, develop new client relationships, and expand our footprint across the public housing sector. With a competitive commission structure, strong earning potential, and the support of an experienced team, you will have the autonomy, relationships, and market opportunity needed to drive results and be rewarded for your success.

As our new Client Growth Executive, you will:

• Generate new business and expand market presence. You will identify, qualify, and pursue opportunities with Public Housing Authorities (PHAs) and related organizations. Leveraging industry knowledge, referrals, networking, trade shows, and outbound prospecting, you will build relationships with prospective clients, uncover business needs, and guide opportunities through the sales cycle.
• Grow and strengthen client partnerships. Acting as a trusted advisor to existing clients, you will develop a deep understanding of their operational challenges, compliance requirements, and strategic priorities. You will identify opportunities to expand product adoption, introduce additional solutions and services, and strengthen long-term client relationships.
• Lead consultative sales and solution development. You will facilitate discovery conversations, deliver product demonstrations, prepare proposals and RFP responses, and position software and professional services solutions that address client needs to help clients navigate complex regulatory and operational challenges while clearly articulating the value of Emphasys' offerings.
• Apply implementation expertise to drive client success. Leveraging your understanding of software implementation, onboarding, adoption, and change management you will support client transitions and professional services engagements, helping clients realize value quickly while building credibility and trust throughout the customer lifecycle.
• Collaborate across teams to drive growth and client…