In-House Construction Estimator

Description

Only seeking applicants local to the Austin, TX area

Weekly

Schedule:

Mon - Fri (
* occassional Saturdays)

8:00am - 5:00pm

Must Have a minimum of 5 - 10 years construction/handyman field experience.

This is not a remote position, but you may have the opportunity to work from home a percentage of the time after 60 - 90 days of training in the office (Hybrid). 3/2 Hybrid schedule: 3 days at home / 2 days in office.

• As a commission employee, the Construction Estimator has great potential to increase earnings daily, based on productivity and sales. Compensation can also be increased by turning in leads for additional services through ABC’s Lead Now program. As a commission employee, you control your earnings potential. Commission begins after training has been completed & obtained a few sales that have completed.

As ABC’s In-House Construction Estimator, you will be responsible for providing exceptional customer service to all customers of ABC at all times. Professional behavior is expected at all times while working with residential and with ABC colleagues. Listens to customers’ requests or concerns and makes recommendations for how to best address their home or business improvement needs.

• Works closely with ABC customer service representatives and outside sales; promptly follows up on phone leads for customers requesting residential handyman or remodeling services. As applicable, provides service quote over phone or schedules face to face appointments with customer to have an outside estimator meet with customer to develop and present a more comprehensive construction estimates and plans.
• Works closely with the Construction Service Manager and Construction Scheduling Coordinator to ensure clear communication through the sales and construction process, internally with all appropriate ABC representatives.
• Advises clients in the context of all ABC construction services including but not limited to small handyman projects, maintenance projects or more significant home or business improvement projects.
• Develops and maintains effective working relationships with all ABC construction specialists to ensure excellence in communication at all times and to ensure that a high level of service is always delivered to ABC customers. Spends the majority of the time inside the office answering phone calls to determine if the customer needs a ½ or full day block for their project.
  
  Also schedules bid jobs on outside estimators to visit the customer in person.
• Takes steps to continuously develop specialized knowledge of construction services and all the other services provided by ABC.
• Creates sales agreements; completes and submits all required paperwork in a timely and accurate manner. Communicates special instructions to field and office personnel as needed to ensure all details of sales agreement is delivered to customer.
• Follow up with all customer sales agreements not closed. Consistently follows through with all proposals.
• Attend required department meetings and company or vendor training as required.
• During your training you will be required to train in the office for 60 - 90 days.
• Other duties as assigned.

• Ability to sit for long periods of time - this is a desk job.
• Minimum of 5 - 10 years construction/handyman field experience required.
• Previous outside sales experience is preferred.
• Strong presentation skills and outstanding phone etiquette is required.
• Ability to listen and understand the client’s concerns; excellent interpersonal and written skills.
• Proficient with email, Microsoft Office, smart phone, tablet and computers.
• Able to multi-task and still keep strong attention to details.
• Keeping up with long schedules during the peak season; time management skills are required.
• Builds new business relationships and develops business communications with existing clients.

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Profit sharing bonuses
• Lead Now Program for all employees to increase earnings and pay
• Company clubs &…