WFH Customer Support Agent; Entry Level

Company: AO
Location: 100% Remote

Are you enthusiastic, dependable, and passionate about helping others? We’re seeking friendly, service-driven individuals to join our growing remote team and support our valued clients.

At AO, this is more than a job—it’s a purpose.
Our mission: To protect every child and serve all working people.

In this role, you’ll help families make informed decisions while building trust and delivering meaningful support—all from the comfort of your home.

This position blends customer service with consultative sales. You’ll connect with clients who have requested information, guide them through their options, and provide solutions that meet their needs.

We approach sales as an extension of customer service—focused on education, trust, and long-term relationships, not pressure.

✔ No cold calling – clients request information
✔ No high-pressure sales – service comes first
✔ Full training and mentorship provided

• Serve as a primary point of contact for client inquiries
• Build relationships through clear, supportive communication
• Educate clients on available benefits and coverage options
• Assist with applications and enrollment
• Maintain a high level of professionalism, empathy, and integrity

• Strong communication and active listening skills
• Positive, professional attitude with a desire to help others
• Self-motivated and able to work independently
• Coachable and open to ongoing development
• Team-oriented mindset in a remote environment

No prior experience is required—we value attitude, work ethic, and consistency over background.

Create a schedule that works for your life while earning consistent, performance-based income.

Work from anywhere—no commute, no geographic limits.

Weekly virtual sessions led by experienced leaders focused on communication, service, and growth.

• Company-provided life insurance
• Health insurance reimbursement

Advance into leadership roles based on performance, not tenure.

We are built on service, stability, and purpose. Our team thrives in a supportive, growth-focused environment where your work directly impacts families—while you build a flexible, long-term career.

All interviews are conducted via Zoom video conferencing for your convenience.

If you’re ready to make an impact, grow professionally, and build a meaningful remote career, we’d love to connect.

👉 Apply today and start your journey with AO.