HighPerformance Remote Repair Technician

Benefits

• Competitive salary
• Employee discounts
• Paid time off

This is NOT a “drive around and swap screens” position.

This is a mobile revenue specialist role responsible for:

• Generating territory revenue
• Closing protection plans (Home+)
• Maintaining a 10.0+ SP100
• Protecting company margin
• Representing the brand independently

If you are uncomfortable selling, managing your own route, or being measured daily — this is not for you.

• $18–$20 /hr base (experience dependent)
• $25 per Home+ activation (uncapped)
• $5 per named 5-star review
• Top field techs outperform store techs because they control their day.

• Diagnose and repair phones confidently on-site
• Complete 6–10 repairs per day (territory dependent)
• Maintain 10.0+ SP100 consistently
• Sell Home+ naturally during repair conversations
• Manage van inventory and documentation accurately
• Follow BOD/EOD operational checklists
• Handle customer objections professionally

If you only know how to replace iPhone screens and avoid selling — this role will expose that quickly.

• Revenue per day
• SP100 (10.0 minimum)
• Home+ activations
• On-time arrival
• Completion rate
• Device liability compliance

This is a numbers-driven environment. We track performance daily.

• Valid driver’s license (clean record)
• 1+ year electronics repair experience
• Sales confidence (not optional)
• Strong time management
• Ability to work independently without supervision

• Competitive personalities
• Self-starters
• Techs who want autonomy
• People who like earning more based on output
• Professionals who take ownership of results

• Techs who avoid offering protection plans
• Individuals who require constant supervision
• Anyone uncomfortable being held to performance metrics
• People looking for a slow-paced retail counter job

• Our remote technicians are not drivers.
• They are independent revenue producers responsible for growing their territory.
• If you want autonomy, strong earning potential, and a performance-based culture — apply.
• If you want to clock in and avoid accountability — this is not the right fit.