Channel Manager; Citrix CSP

Position

Channel Manager (Citrix CSP)

Responsible for the day-to-day sales support and customer service activities for assigned accounts and territory for Citrix CSP. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuild underpenetrated and neglected relationships with Arrow customers.

• Provides product information to partners, follows up on quotes to close business for Arrow.
• Identifies, enables, and develops high‑potential and non‑repeat partners.
• Understands customers’ requirements for Arrow product offerings and services.
• Translates products and promotions into benefits for a customer and provides alternative products and solutions.
• Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and partners.
• Demonstrates a proactive approach and sense of urgency on partners’ behalf, anticipates partner requirements and communicates efforts in a timely and effective manner.
• Drives sales growth through new partner acquisition and rebuilding underpenetrated relationships.
• Generates leads, qualifies prospects, analyzes sales potential, and prioritizes high‑return opportunities.
• Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle and manages vendor special pricing programs.
• Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes.

This position is a 60/40 split; the compensation posted is an OTE number that includes commission.

• Requires in‑depth knowledge and experience.
• Solves complex problems, taking a new perspective using existing solutions.
• Uses best practices and knowledge of internal or external business issues to improve products/services or processes.
• Experience with Citrix preferred.
• Microsoft suite experience required.
• Prefer a candidate located on the east coast.
• Typically requires a minimum of 4 years of related experience with a 4‑year degree, or 3 years and an advanced degree, or equivalent experience.

Fully Remote:
Must be able to travel to an Arrow office location as requested by Arrow leadership. If you are located in Denver, this position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays and Thursdays) and 2 days per week from home.

• Medical, Dental, Vision Insurance
• 401(k) with matching contributions
• Short‑Term/Long‑Term Disability Insurance
• Health Savings Account or Health Reimbursement Account options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

$ – $

Actual compensation offer may vary based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive will be finalized at offer.

US-NC-North Carolina (Remote Employees). Remote work employees may be required to be present at the closest designated Arrow office for work‑related purposes at the company’s request and sole discretion.

Full time

Sales

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.