Area Business Director - Northeast
New Haven, New Haven County, Connecticut, 06540, USA
Listed on 2026-07-02
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Sales
Area Manager, Account Manager, Client Relationship Manager -
Management
Area Manager, Account Manager, Client Relationship Manager
The Area Business Director (ABD) is a first-line people leadership role responsible for driving regional/area performance through the strategic leadership, coaching, and development of a team of Key Account Managers (KAMs). The ABD owns regional execution and is accountable for delivering against sales objectives, executing market strategy, and ensuring consistent, compliant implementation across all accounts. This role requires a balance of high-level strategic direction and hands‑on leadership.
The ABD must operate as both a business leader and field coach—setting vision, inspiring accountability, and actively engaging in the field to elevate individual and team performance. Success in this role demands a deep understanding of drug development and commercialization, strong business acumen, and a values-driven leadership style grounded in integrity, grit, and ownership. The position requires approximately 75% travel, including regular field engagement activities such as ride‑alongs with direct reports, customer and account meetings, attendance at regional and national conferences/congresses, and participation in home office meetings and leadership events.
The ABD is expected to maintain a consistent field presence to support coaching, performance development, customer engagement, strategic execution, and cross-functional collaboration. Travel may include overnight stays and occasional weekend commitments based on business needs and industry events.
- Own and deliver regional sales performance across a team of :4-6
Key Account Managers - Translate national strategy into actionable regional and territory-level execution plans
- Analyze regional performance trends, market dynamics, and competitive landscape to inform strategy and resource allocation
- Establish and coach toclear performance expectations, KPIs, and accountability frameworks aligned to organizational and sales goals
- Identify risks and opportunities early; proactively adjust strategy to ensure goal attainment
- Proactively and strategically pursue interactions with key decision makers; interactions include IDN Leadership,Hospital Leadership, Infusion Clinic Leadership, Key Opinion Leaders andother key stakeholders.
- Lead, coach, and develop a high‑performing team ofKAMs, fostering a culture of accountability, continuous improvement, and execution excellence
- Provide consistent, hands‑on field coaching, including joint customer calls, strategic account reviews, and real‑time feedback
- Elevate team capabilities in strategic account management, clinical acumen, and complex selling environments
- Attract, develop, andretaintop talent; create individualized development plans and succession strategies
- Inspire a values‑driven culture where integrity, grit, and ownership guide behaviors and decisions
- Maintain executive‑level relationships with key institutions, health systems, and KOLs across the region
- SupportKAMs in navigating complex accounts, removing barriers to access, and advancing strategic opportunities
- Engage directly in high‑priority accounts and critical negotiations to drive business outcomes
- Ensure a deep understanding of regional market access dynamics, payer environment, and institutional decision‑making processes
- Ensure consistent, compliant execution of marketing strategies and tactical plans across the region
- Drive disciplined use of CRM and analytics tomonitorperformance, guide decision‑making, andoptimizeresource deployment
- Oversee completion and accuracy of all administrative and compliance‑related activities (T&E, reporting, SOP adherence, Sunshine Act requirements)
- Foster operational rigor and efficiency across territory management practices
- Operate effectively within a matrixed organization, partnering with Marketing, Market Access, Medical Affairs, and other key stakeholders
- Align regional insights with cross‑functional teams to inform strategy, messaging, and resource allocation
- Serve as a critical feedback loop between the field andleadershipto…
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