Director of Sales Operations

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* This position is open globally to talented individuals who can work remotely

About Coin Factory

Coin Factory, headquartered in Switzerland, is a global leader in cryptocurrency and blockchain innovation, delivering asset tokenization, decentralized finance, and gamification-as-a-service (GMAAS). With over $5B of digital assets and a mission to redefine wealth creation, we’re seeking a Director of Sales Operations and Enablement to optimize our global sales engine and empower our team to drive exponential growth.

Role Overview

Reporting to the Chief Revenue Officer, the Director of Sales Operations and Enablement will oversee the strategy, processes, and tools that power Coin Factory’s global sales organization. You’ll streamline operations, enhance sales team performance through training and enablement programs, and provide data-driven insights to maximize revenue from our token portfolio (e.g., MGC, RZUSD, Real Estate) and services like GMAAS.

Responsibilities

• Design and implement scalable sales processes to support global teams across token sales, channel partnerships, and ecosystem partnerships.
• Oversee CRM systems (e.g., Salesforce, Hub Spot) to optimize pipeline management, forecasting, and reporting.
• Develop and deliver sales enablement programs, including training on tokenomics, blockchain solutions, and competitive positioning.
• Collaborate with sales leaders to align operational strategies with revenue goals, ensuring efficiency in markets like gaming, real estate, and DeFi.
• Analyze sales performance metrics to identify bottlenecks and recommend data-driven improvements.
• Manage sales technology stack, integrating tools for automation, analytics, and partner management.
• Ensure compliance with crypto regulations in sales operations and data handling across regions.

Qualifications

• 7+ years of experience in sales operations or enablement, with 2+ years in cryptocurrency, blockchain, or fintech.
• Proven track record of optimizing sales processes that support $10M+ in annual revenue.
• Expertise in CRM platforms (Salesforce, Hub Spot) and sales analytics tools (e.g., Tableau, Gong).
• Strong understanding of token sales, DeFi, and blockchain ecosystems; familiarity with Coin Factory’s offerings (e.g., MGC, GMAAS) a plus.
• Experience designing and delivering sales training programs for global, distributed teams.
• Exceptional analytical, organizational, and leadership skills.
• Bachelor’s degree in Business, Operations, or related field; MBA or relevant certifications preferred.

Why Join Us?

• Competitive package (Base, bonuses, equity options).
• Drive operational excellence for a leading crypto innovator.
• Flexible remote work or join our dynamic team in Zug, Switzerland.
• Collaborate with a global, passionate team shaping the future of finance.
• Comprehensive benefits, including health coverage and professional development support.

Coin Factory is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace.

• Seniority level Director

• Employment type
  
  Full-time

• Job function
  
  Sales, Strategy/Planning, and Project Management
• Industries Blockchain Services, Financial Services, and IT System Custom Software Development

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