Retail Sales Associate

Position Overview

AAA Club Alliance is hiring an experienced full‑time Retail Sales Associate. The role involves assisting members with memberships, credit cards, insurance referrals, and travel planning while delivering excellent customer service.

Starting base pay: $18.82 to $24.07 per hour. Pay will be adjusted based on experience, location, and other job‑related factors. Eligible for incentive pay with an average payout of $162.00 to $389.00 per month.

Monday‑Friday: 9AM–5:30PM, Saturday: 9AM–1PM. 37.5‑hour work week, no Sundays. Full‑time associates accrue up to three weeks of paid time off during the first year.

• Consistently up‑sell and cross‑sell AAA products such as memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptkis.
• Answer overflow calls for Roadside Assistance during peak volumes, ensuring timely service delivery.
• Provide backup support for Cashiering, Tag and Title, and IDEMIA services as needed.

• Previous sales and customer service experience with a track record of driving results.
• Strong written and oral communication skills.
• Proficient in navigating multiple websites and computer programs; multitasking in a fast‑paced retail setting.
• High school diploma or equivalent.
• Background screening required (criminal, drug, state/vendor specific).
• Notary Public designation or willingness to obtain within 6 months of employment.
• Basic geography knowledge desirable.

• Medical, Dental, and Vision plan options.
• Up to 2 weeks paid parental leave.
• 401(k) plan with company match up to 7%.
• 2+ weeks PTO in first year.
• Paid company holidays.
• Company‑provided volunteer opportunities plus 1 volunteer day per year.
• Free AAA membership.
• Continual learning reimbursement up to $5,250 per year.

ACA is an equal‑opportunity employer and complies with all applicable federal, state, and local employment laws. The company makes reasonable accommodations for applicants and employees with disabilities. For accommodations, contact

Job Category:
Sales. Remote positions available for primary residences within the AAA Club Alliance footprint, including Washington DC and 13 states.