Sales Representative Job Mesa Arizona USA,Sales

At Nikki Kaur Insurance Agency, Inc. we pride ourselves on being exceptional and our Sales Associates are at the forefront of our operation. We are looking for highly self-motivated sales individuals who are seeking a fast-paced, lively, and competitive work environment. We are a driven team of competitive individuals who work together to be successful.

As a Sales Associate, you are the face of the organization. Be confident and attentive answering inbound and making outbound sales calls. We provide holistic solutions and expect our associates to be flexible in learning new products and providing customers with an educated perspective on which solution best suits their needs not just today, but as their insurance needs evolve over time.

Insurance is a highly regulated industry and compliance is everything, we hold all team members to high ethical standards. As a Sales Associate your interpersonal and communication skills are vital to build client relationships and demonstrate why our partners trust us to deliver growth for tomorrow.

What we offer:

In-Office/Hybrid/Remote Positions
Highly competitive base salary
Monthly bonus for achieving individual goals
40 Hours of PTO accrued after 1 year at the agency
40 hours of sick time accrued at the beginning of employment On the job training
Opportunities for growth within the organization
Diverse, casual atmosphere
Unlimited earning potential

Responsibilities and Objectives

Answer Inbound calls for prospects seeking new policies for personal lines insurance including auto, home, or umbrella insurance policies
Be able to convert prospects into active new customers and cross-sale other products
Advise clients regarding carrier insurance products and state insurance guidelines
Cross-sale a variety of products and recommend clients options optimized to their needs
Be an expert on product knowledge given during training and state insurance guidelines
Provide feedback and ideas on how to better internal processes to meet customer needs more effectively
Handle and resolve customer needs/complaints, determine cause of problem, expedite correction and follow up to ensure resolution
Focus on 100% dedication to taking care of customers from beginning to end, going the extra mile to ensure customer satisfaction
Increase customer utilized products by providing policy gaps and/or missing lines of business (cross selling and up-selling)
Show a dedication to handling cancellation requests with a focus on retaining business
Meticulously maintain a customer database
Identify situations that require follow-up to prevent future call-backs, dissatisfaction, or impact to customer retention

Qualifications:

1+ Years of Personal Lines Insurance Experience
Resident Personal Lines Insurance License a must
Bilingual a strongly preferred
High school diploma or GED equivalent
Applicants may be subject to background check
Strong Work Ethic
Strong Internal Communication skills
Ability to handle high sales volume calls while maintaining professional outlook
Desire to grow one’s individual sales skillset
Propensity to work with others and come up with new ideas
Ability to communicate effectively and efficiently via text, email, and voice

Preferred

Qualification:

Active L&H License not required but a bonus
Industry designations such as: CIC, CISR
Experience using VOIP dialers, CRM, and agency management tools
Experience with Auto and Home Insurance Sales
Proven track record of sales growth
Strong Personal Insurance circle of influence (large network of financial industries such as: real estate, lenders, banking etc.)

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