Business Development Representative

At KLAS, our mission is to improve healthcare by amplifying truth through collaboration, insights, and transparency. We help healthcare organizations make better technology decisions through trusted, provider-driven research.

As a Business Development Representative, you'll be the first connection between prospective clients and KLAS. You'll identify opportunities, engage healthcare leaders, qualify prospects, and create meaningful conversations that drive new business.

This role is ideal for someone who enjoys the front end of the sales process: identifying the right accounts, engaging the right stakeholders, qualifying interest, and creating meetings and opportunities for the commercial team.

• Build qualified pipelines through a combination of inbound lead follow‑up and proactive outbound prospecting using phone, email, Linked In, and other approved channels.
• Research target accounts and engage decision‑makers across provider, payer, and healthcare technology organizations—including CIOs, CMIOs, digital leaders, operational executives, and other key stakeholders.
• Understand prospect needs, identify high‑potential opportunities, and connect qualified buyers with the appropriate Account Executive.
• Collaborate with Marketing and Account Executives on account strategy, outreach campaigns, messaging, and meeting preparation to create a seamless buyer experience.
• Maintain accurate CRM data, track activity and pipeline health, and consistently meet activity, meeting, and pipeline generation goals.
• Refine outreach strategies, messaging, and talk tracks while building expertise in KLAS's solutions, the healthcare market, and the challenges facing prospective clients.

• 1–4 years of experience in business development, sales development, inside sales, or a related role.
• Experience working in B2B SaaS, healthcare technology, healthcare services, or another complex solution‑selling environment is preferred.
• Strong written and verbal communication skills.
• A proactive, goal‑oriented mindset with strong organizational skills.
• Ability to learn quickly, embrace feedback, and thrive in a metrics‑driven environment.
• Experience with Salesforce, Linked In Sales Navigator, Hub Spot, Salesloft, Outreach, or similar CRM/prospecting tools is a plus.
• Bachelor’s degree preferred but not required.

The base salary range for this role starts at $52,000 per year
. In addition to base pay, this position is eligible for variable incentive compensation based on the achievement of individual performance and pipeline goals. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications. We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

We encourage candidates to read this article before applying:

At KLAS, we are committed to fostering a supportive and inclusive work environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here’s what you can expect:

• Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
• Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
• Career Development: Regular one‑on‑one meetings, quarterly conversations, and mentoring opportunities to support your growth.
• Hybrid
  
  Schedule:
  
  Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in‑person collaboration and remote work autonomy. Hybrid work is defined as three (3) full days expected in‑office, Monday – Wednesday.
• Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook‑offs and costume contests, catered lunch once a month, snack room, and more.
• Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.
• Core Values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.

KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.

EOE.