Customer Business Manager - Ireland

Customer Business Manager
- Ireland

Final date to receive applications: 1 July 2026

Department: Sales

Employment Type: Permanent
- Full Time

Location: Home Based

We’re looking for a strategic thinker with hands‑on execution capability, bringing together the appetite to not only ‘dream it’, but also demonstrate high accountability to ‘own it’ through a sleeves up, hands on approach. Your entrepreneurial mindset and results‑driven approach tap into our third value, you strive for greatness in all that you do, and ‘win it.’

• Market Ownership:
  Lead Ireland as its own market; align strategy across direct and indirect models
• Customer Leadership:
  Own NI relationships and Tesco ROI; drive JBPs, negotiations and growth plans
• Distributor Management:
  Set clear KPIs, governance and cadence to deliver ROI performance via partners
• Excellence:
  Deliver availability, distribution and visibility across store and online
• Commercial Delivery:
  Own forecasts, budgets and trade spend; deliver revenue and margin targets
• Insight‑Led Growth:
  Translate market and shopper data into clear actions and opportunities
• Cross‑Functional Alignment:
  Orchestrate category, supply and marketing to land plans in market
• Full P&L responsibility for Ireland (sales, margin, agreed trade investment)
• Direct ownership: NI customers + Tesco ROI
• Indirect ownership: ROI distributor model (performance via influence/governance)
• Accountable for execution across all routes to market

• Strong FMCG account management (grocery multiples NI & ROI)
• Proven P&L ownership and commercial decision‑making
• Experience managing or influencing distributor models
• High analytical capability; translates data into action
• Strong stakeholder influence (internal + external)
• Track record of new business success

• Yearly bonus based on personal contribution and financial performance
• Flexible working options
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
• Onsite Gym and Wellbeing Centre
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
• Pension scheme with your contributions matched for up to 10% of your salary
• Cycle to work scheme
• Simply Health Cash plan
• Onsite Staff shop and online staff discounts
• Electric Car Scheme
• Access to Linked In Learning
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
• Four week Digital Nomad
• Opportunity for a variety of marketing leading development opportunities
• 2 recharge days a year to pause and get back on top and thriving
• Birthday day off
• Inspiring connection events in line with our exciting wellbeing vision