Account Manager | Mid-Market

About the Role

As an early Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. You will cultivate strong relationships with C-Level executives and key decision makers, helping to shape Ramp’s Account Management organization and define the sales strategy that fuels our growth.

• Build and nurture strong relationships across new and existing high-value mid‑market customers to better achieve their needs and manage all reporting of health within accounts.
• Develop deep, multi‑threaded relationships with decision makers at your customers.
• Drive spend across your book of business by owning retention, expansions, and overall growth across different types of accounts.
• Lead Quarterly Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases.
• Execute successful launches of the Ramp platform across top‑tier accounts in partnership with our Account Executive and Customer Success teams.
• Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap and customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle.

• Minimum 4 years of account management experience in a B2B organization.
• Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts.
• Excellent verbal and written communication skills, as well as interpersonal skills.
• Organizational, project management, and time management skills.
• Familiarity with basic sales tools and common metrics.
• High adaptability and understanding of change within the evolution of a startup.

• Bachelor’s degree from an accredited university.
• Experience with financial services sales.
• Experience at a high‑growth startup.
• Expertise in using Salesforce, Outreach, or other productivity tools.

• The annual salary/OTE range for the target level for this role is $178,500 - $210,000 (60/40 split) + target equity + benefits (including medical, dental, vision, and 401(k)).

• 100% medical, dental & vision insurance coverage for you.
• 401(k) (including employer match on contributions made while employed by Ramp).
• Flexible PTO.
• Fertility HRA (up to $5,000 per year).
• WFH stipend to support your home office needs.
• Wellness stipend.
• Parental leave.
• Relocation support for NY.
• Pet insurance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.