Regional Sales Manager

About the Position

MMNA is seeking a Regional Sales Manager to lead a high‑performing team of District Sales Managers (DSMs) and strategically drive sales performance within the North Region. The role involves consultative partnership with dealer partners to drive revenue growth and ensuring a world‑class customer experience.

Successful candidate responsibilities include:

• Engage proactively to build strong, trust‑based relationships with dealer principals and key dealership personnel to drive engagement, performance, and loyalty, providing expert consultative advice on Mitsubishi Motors programs and best practices that will drive profitability, customer satisfaction and customer retention.
• Act as an expert resource, ensuring consistency and alignment with the Mitsubishi Motors brand experience and strategy throughout the Region, and delivering an exceptional experience to our dealer partners.
• Analyze market trends, dealership performance, and sales data to identify growth opportunities and implement effective strategies. Share information and strategies with colleagues and Sales Operations leadership to effectuate national performance and growth.
• Partner with cross‑functional teams (Dealer Development, Marketing, Aftersales, Operations, Finance) to support dealer initiatives and resolve issues quickly.
• Oversee the execution of retail and wholesale sales objectives, ensuring the Region contributes meaningfully to national goals.
• Represent MMNA at regional dealer meetings, events, and industry forums.

• Lead, mentor, and develop your District Sales Manager team to achieve sales and customer satisfaction targets. Provide opportunities for growth and development by fostering an environment of open, honest communications, teamwork, creativity, engagement, productivity and efficiency.
• Drive accountability within the team by establishing clear performance metrics, conducting regular coaching and reviews, and providing actionable feedback.
• Ensure DSMs are fully leveraging internal systems, reporting tools, and platforms to monitor progress and coach/consult with their district dealer partners to drive results. Ensure DSMs are well versed in Mitsubishi initiatives and plans, business strategies, and strategies that help to drive dealer performance. Work with Aftersales leadership counterpart to ensure alignment and consistency, and leverage synergistic opportunities.
• Travel with DSMs on a regular basis within the Region to observe, coach, and provide feedback, and model best practices in dealer communications and consultative partnership. Drive results by helping team to identify and overcome obstacles, to anticipate dealer partner and customer needs, and to improve customer satisfaction.

First 90 Days – Getting up to speed

• Gain full familiarity with MMNA’s internal systems, reporting platforms, and processes.
• Establish a strong presence with Region dealer partners by visiting key dealerships and proactively building relationships.
• Assess current team and dealer partner performance, identifying quick wins and longer‑term opportunities.

Year 1 Victory Lap

• Demonstrated improvement in both DSM team performance and dealer partner results.
• Proven ability to coach and develop DSMs into stronger business partners and consultants.
• Consistently leveraging initiatives, programs, reports, systems, and platforms to drive dealer performance.
• Established reputation as a trusted, impactful leader within the Region.

• This role requires that you live within the Region (see below), preferably in one of the major markets within the Region, and close to a major metropolitan airport. Chicago and Detroit, but we will consider applicants who live in other markets in the Region. Members of Region leadership are typically able to work from home one day per week, but should be traveling within the Region to dealer partners 3-4 days per week, including overnight travel.
  
  It is not expected that this position will require international travel.
• Region market area:
  Pittsburg, Central and Western Pennsylvania, Ohio, Buffalo,…