Associate Sales Representative

Inside Sales Representative - Inbound Call Center

2475 Village View Drive, Henderson, NV 89074

This position involves converting inbound calls into new policy growth and driving results through relationship building.

• Answer incoming calls to assist potential and existing clients with their insurance inquiries, identifying and addressing customer needs with available products.
• Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Complete required continuing education to remain compliant with industry standards and regulations.
• Obtain a state insurance license and fulfill ongoing education requirements; extensive training will be offered.

A starting annual salary of $48,278 ($23.21/hr). Additional compensation depends on experience and applicable licenses, up to $63,501 annually ($30.53/hr).

40 hours a week. Schedule options:
Sunday through Thursday;
Tuesday through Saturday;
Monday through Friday. Business hours 8:00 AM-7:00 PM PST. Training schedule Monday-Friday 8:00 AM-4:00 PM PST.

Work from home may be available up to two days a week once trained to work independently.

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid vacation – at least 13 days in first 12 months (additional possible)
• Holidays – 14 paid holidays observed
• Sick time – 6 days at hire, 6 additional days at 90 days of employment
• Generous 401(k) with company match and immediate vesting; annual 3% non‑elective employer contribution
• Annual Success Sharing Plan – paid to eligible employees if company meets or exceeds goals
• Generous leave programs, including paid parental bonding leave
• Student loan repayment and tuition reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement

• High school diploma or equivalent education required.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.
• Previous insurance background is a plus, but not required.

Amica conducts background checks which include a review of criminal, educational, employment and social media histories. If the role involves use of a company vehicle, a motor vehicle or driving history report. The check is initiated after a conditional offer and the candidate accepts.

Qualified applicants with arrest or conviction records will be considered for employment. Candidates with criminal history that impose a direct or indirect threat may result in the withdrawal of an offer.

All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age for those 40 or older.

Employees are subject to the provisions of the Workers’ Compensation Act.