Digital Sales Manager

Digital Sales Manager (DSM)

The Digital Sales Manager (DSM) will lead the execution of current and future digital strategies with a strong focus on driving commercial outcomes through the management, development, and performance of the Digital Solutions sales team. The DSM is responsible for the strategic execution, operational oversight, and adoption of Intuitive’s digital solutions by partnering closely with customers, marketing, sales, and other key cross‑functional teams.

The role requires building and executing detailed go‑to‑market plans, managing cross‑functional alignment, and motivating teams to meet growth targets.

• Build, train, and lead a high‑performing team of Digital Sales Representatives focused on driving pipeline growth, accelerating sales cycles, and maximizing customer acquisition and retention.
• Design and execute sales strategies to increase adoption and utilization of digital solutions through strategic targeting, tailored customer support, and consultative selling that highlights product functionality and business value.
• Set and enforce daily sales goals and monthly KPIs for outbound calls, lead generation, client meetings, and qualified opportunities to ensure consistent pipeline progression and revenue growth.
• Facilitate key sales operations and planning cycles, including territory planning, resource allocation, and portfolio management to align with customer needs and market trends.
• Bridge corporate and field sales teams, ensuring alignment on priorities, leads, and market strategy across the organization.
• Collaborate cross‑functionally with marketing, product, and operations to drive go‑to‑market initiatives, refine messaging, and identify new revenue opportunities.
• Lead change management and adoption strategies for new digital solutions, including sales enablement, internal and external training, and stakeholder buy‑in.
• Gather and act on customer and internal feedback to improve customer experience, accelerate adoption, and inform product enhancements, serving as the critical voice of the customer to Product Management.
• Track and report on project milestones, documentation, and deliverables to stakeholders, sponsors, and management.
• Manage essential administrative functions, including sales activity reporting and submission of expense reports, ensuring full visibility and compliance.

• Bachelor’s degree in business, marketing or related field.
• Minimum 5 years of sales experience, with at least 2 years in sales leadership, preferably within the medical device, healthcare technology, or enterprise software sectors.
• At least 2 years of experience leading projects.
• Direct experience managing and growing strategic accounts, key customers, and/or Integrated Delivery Networks (IDNs) is highly desirable.
• Demonstrated success in executing sales strategies and leading complex, cross‑functional projects to drive customer adoption.
• Strong ability to influence decision‑makers remotely through consultative selling and compelling communication.
• Highly organized and able to manage time in a fast‑paced environment.
• Strong communication skills, both written and verbal.

• Comfortable working in a flexible dynamic schedule.
• Remote work but requires some field selling.
• Able to travel up to 75%; some short‑notice travel required.
• Able to enter surgical and other patient care areas.
• Able to lift 60 lbs.

Due to the nature of our business and the role, Intuitive and/or your customer(s) may require current proof of vaccination against certain diseases including COVID‑19.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed Technology Control Plan prior to the prospective employee’s start date.

We provide market‑competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on‑target earnings for this position are listed.