Sales National Account Manager, Non-Commercial, Foodservice Remote

Job Title: National Account Manager, Non-Commercial, Food service

Job Status: full-time, permanent

Work location: Remote, USA. Must live near a major metro airport and in one of the following states: AR, AZ, CA, FL, GA, , MN, NC, NJ, NY, OH, OR, PA, TX, VA or WI.

Travel: up to 40%

LIPTON Teas & Infusions is the world’s leading tea business, home to iconic, purpose‑driven brands like Lipton, Pukka, Tazo, T2, Lyons and PG Tips.

We craft great teas for every occasion,to bringjoy andinspirea healthier lifestyle.

Guided by our values of people first, ownership, passion for excellence, and consumer and customer centricity, we create long‑term value for our people, trade partners, suppliers, and the communities where weoperate.

If you’re a diverse thinker who takes personal ownership to connect ideas and make impactful things happen, someone who shares our values around humanity and courage and someone who enjoys a good cup of tea (on the house!), then we could be a good match!

We are looking for a strategic and commercially driven National Account Manager to lead growth across the Non-Commercial channel within the Out-of-Home / Food service business. This role is responsible for managing and expanding national customer relationships across contract management, group purchasing organizations, healthcare, education, business & industry, lodging, vending, office coffee service, and related non-commercial segments.

The ideal candidate has strong experience navigating complex food service buying structures, including national account headquarters, GPOs, contract management organizations, redistributors, brokers, and field-level execution partners. This individual will be responsible for building strategic customer plans, negotiating profitable growth opportunities, expanding distribution, and ensuring strong execution across both national and local levels.

A successful candidate will be proactive, analytical, highly collaborative, and comfortable operating in a lean, fast-paced environment where ownership, follow-through, and strategic prioritization are critical.

• Own and deliver revenue and profitability targets across assigned non-commercial national accounts and segments.
• Manage and grow relationships with key non-commercial customers and buying organizations, including Sodexo / Entegra, Aramark / Avendra / HPSI, Compass / Foodbuy, Premier, Vizient, Vistar, OCS partners, and other strategic accounts.
• Develop and execute customer business plans that align Lipton Teas & Infusions’ portfolio priorities with customer growth opportunities.
• Identify, pursue, and convert new business opportunities across contract catering, healthcare, education, lodging, business & industry, vending, office coffee service, and related non-commercial channels.
• Drive product penetration, distribution expansion, and share growth across existing national account and GPO relationships.
• Build and manage a robust pipeline of opportunities, with clear tracking from prospecting through conversion and implementation.
• Develop strong relationships with senior decision-makers, category managers, procurement teams, distributor partners, and key industry influencers.

• Lead customer negotiations and support the development of commercially sound agreements that drive profitable growth.
• Understand and manage the complexity of national account contracts, GPO programs, pricing structures, rebates, allowances, and compliance requirements.
• Partner cross-functionally to evaluate customer profitability, contract performance, and investment decisions.
• Use P&L analysis and customer performance data to guide negotiations, protect margin, and identify growth opportunities.
• Ensure customer agreements are clearly communicated, properly implemented, and actively managed across internal teams, brokers, distributors, and field execution partners.
• Maximize existing GPO and national account contracts by improving awareness, compliance, distribution, and operator-level pull-through.

• Serve as the national liaison between non-commercial…