Senior Account Executive, Enterprise

About Genesys

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to deliver more personalized service, improve operational efficiency, and build stronger customer relationships. We support technology used by more than 8,000 organizations in over 100 countries, moving AI from possibility to production in real-world enterprise environments every day.

• Deep understanding of the customer environment to align AI use cases with business units.
• Presents product information to prospects, customers, and partners.
• Develops pipeline through phone calls, email campaigns, and market intelligence.
• Generates short‑term results independently.
• Collaboratively strategizes to solve deal‑level challenges.
• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
• Accurately forecasts quarterly revenue and delivers on revenue targets.

• 5+ years in direct, outside sales, quota‑carrying role selling enterprise software solutions (multi‑million dollar transactions, 6–24 month sales cycles) within the enterprise space (F500).
• Experience selling Cloud, SaaS, and AI‑based solutions in Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), Service Management, etc.
• Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C‑level), driving innovation, growing new pipeline (organic and through the channel), and developing opportunity plans & strategic long‑term account plans.
• Ability to communicate the company’s strategic vision and unique capabilities to customers and connect them to customers’ business challenges.
• Experience developing marketing and prospecting plans for territory growth with a track record of new logo account development.
• High energy, results‑oriented, team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals toward a common goal within an account.
• Strong understanding of customer needs and ability to articulate complex technology solutions.
• Confirmed ability to lead complex sales cycles, with a track record of successful revenue attainment.
• Familiarity with the MEDDPIC selling methodology.
• BS or BA degree.
• Ability to travel up to 40%.

This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. The role may also be eligible for commission or performance‑based bonus opportunities.

$ – $

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption assistance.
• Fertility treatments.

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying, please submit a request using the Create Request task in Workday. For more information, visit the accommodations guide on Workday.

Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.