Key Account Manager - Cardiovascular - San Francisco, CA

Territory covers:
San Francisco, CA

The Cardiovascular Account Manager reports to a Cardiovascular Account Director and is responsible for assessing the business environment in their assigned accounts, developing and executing action plans to achieve success for Amgen Cardiovascular products.

• Key account strategic lead; develop and execute innovative strategies to reach difficult‑to‑access health‑care providers and accounts in a compliant manner
• Maintain a comprehensive account profile, needs assessment, and strategic plan
• Routinely meet with opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that are partners or decision‑makers within assigned Health System Manager accounts
• Present MAC‑approved data and CV product messaging for approved CV products and deliver clinical messages compliantly within all governing policies
• Ensure formulary adoption in targeted/assigned hospital accounts to drive appropriate utilization of approved CV products; collaborate with other sales colleagues to lead and coordinate pull‑through and access
• Monitor Amgen business performance across the Cardiovascular portfolio
• Identify drivers/barriers and coordinate pull‑through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, Nurse Educators, Regional Marketing Managers, and the Value‑Based Partnership Team)
• Coordinate Amgen home‑office engagement with customers; work collaboratively with matrix and alliance team members to arrange approved promotional programs, displays, and hospital initiatives that effectively and compliantly promote assigned products
• Build and develop professional relationships with key customer decision‑makers, including Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), and hospital finance decision‑makers within assigned accounts
• Partner closely with Organized Customer Team Regional Account Executives and Regional Medical Liaisons in shared accounts
• Coordinate with Reimbursement Access Value team to support open access to Amgen portfolio
• Provide actionable field intelligence and recommendations to Amgen home office, including CV brand teams
• Provide field insight/recommendations to Pricing/Brand/GPO teams
• Lead contract delivery, business reviews, and performance tracking
• Organize competitive response
• Shape the environment
• Execute value/FDAMA 114 tools where appropriate
• Support value of innovation

The sales professional we seek is an account manager with the following qualifications.

• Doctorate degree & 2 years of sales experience and/or related account‑management experience
• Masters degree & 4 years of sales experience and/or related account‑management experience
• Bachelor's degree & 6 years of sales experience and/or related account‑management experience

• 3+ years of account management and/or public payer experience strongly preferred
• Advanced degree (e.g., MPH, MBA, PharmD, etc.) with 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision‑making
• Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred
• Cardiology experience, including dyslipidemia, heart failure, and acute coronary syndromes, highly preferred
• A solid understanding of the current environment and trends in community cardiology practices
• Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g., inpatient to outpatient management and protocols, readmission programs, electronic management systems, performance vs. quality metrics, CHF/interventional performance priorities)
• District Management Experience preferred
• Reimbursement / managed care experience highly desirable
• Experience in public payer / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferred
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital…