Client Success Manager for Digital Services

Location: Moose Jaw

Elevate client partnerships as a Client Success Manager focused on growth and delivery excellence in Canada. This remote role emphasizes relationship management and operational oversight in a digital environment.

Our partner company seeks a Client Success Manager who thrives in a collaborative agency setting. With 5 to 8 years of experience in client success or account management, you will manage relationships, ensure project alignment, and pursue growth opportunities. Your expertise will help clients achieve measurable digital transformation via effective communication and proactive relationship building.

Key Responsibilities:

• Manage a diverse portfolio of client accounts

• Serve as primary day-to-day contact for clients

• Identify upsell and cross-sell opportunities

• Develop detailed account plans aligned with client goals

• Monitor account health and delivery progress

Requirements:

• 5–8 years in client success or account management

• Experience with digital platforms and eCommerce ecosystems

• Strong communication and relationship management skills

• Highly organized, proactive, and collaborative approach

• Degree in relevant field or equivalent experience

Leverage your client success expertise to drive impactful outcomes for partners in a fully remote work setting.
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