Corporate Account Manager

• Compensation: USD 140,000 - USD 160,000 - yearly

LGC Group is a global leader in life science tools, partnering with customers to find solutions that diagnose, treat, feed and protect our growing population. Working collaboratively with our partners in the scientific community, our products and services help to solve some of the most complex challenges facing society and the planet. Together we respond to global pandemics, pioneer innovative precision medicine, and improve the safety of our food, medicines and environment.

Our LGC Diagnostics and Genomics (D&G) business unit includes:

Clinical Diagnostics who partner with IVD developers, end user diagnostics laboratories, biopharma, CROs, and academic institutions to support the entire diagnostic pipeline, from early research to routine clinical use. We offer premium diagnostic solutions and components through our seven brands, serving over 27,500 customers in over 120 countries across key areas like biochemistry, immunoassay, infectious diseases, oncology, NIPT, and more.

Biosearch Technologies has developed and supplied advanced diagnostics tools to support global healthcare. We offer end-to-end solutions from design to commercialisation, specialising in infectious diseases, oncology, prenatal testing, and more. Operating under cGMP standards, we ensure high-quality, GMP-compliant products tailored to customer needs, including oligos, enzymes, beads and other components feeding into molecular workflows, while meeting regulatory standards like GMP, and ISO certifications for seamless compliance and quality assurance.

Position Summary

The Corporate Accounts Manager plays a critical role in our organization, tasked with overseeing and nurturing key client relationships within our life science product and service offerings across the United States. Focused on designated corporate accounts, this position demands a strategic approach to account management, emphasizing long-term value creation and partnership development.

Responsibilities include effectively navigating the sales process from initial contact to contract negotiation, leveraging a deep understanding of our products and services to address client needs and drive revenue growth. This role requires proactive engagement with clients and internal stakeholders, including product management, business development, and customer service teams, to ensure alignment and support throughout the sales lifecycle.

Key attributes for success in this role include exceptional communication skills, a strong grasp of scientific concepts, and a proven ability to manage complex sales pipelines. The Corporate Accounts Manager will collaborate closely with clients to identify opportunities for expansion and ensure the delivery of tailored solutions that meet their evolving requirements.

This position is remote-based within the United States region, with approximately 50% travel required to engage directly with clients and maintain a strong presence in the market.

To excel in this role, the individual must proficiently execute the following essential functions:

• Client Management: Serve as the primary relationship management executive for LGC Diagnostics & Genomics on designated accounts, with accountability for revenue generation and development of emerging opportunities. This entails building and leading robust, account-specific teams, fostering ongoing communication and cross-selling activities to enhance client satisfaction, identify additional revenue opportunities, maximize client lifetime value, and solicit references. Lead customer-oriented selling and account management processes, including account planning and review sessions with cross-functional teams.
• Pipeline Management: Generate and qualify a robust pipeline of prospects, vital for the company to attain future goals. This involves coordinated support of marketing strategies with the Global Marketing Director and other team members to generate leads, followed by thorough qualification of potential engagements. Maintaining systems and updating prospect records are integral to ensuring accurate pipeline visibility at all corporate levels.
• Direct Sales: Lead a strategic sales process to manage and achieve new sales results as assigned. This requires networking across various organizational levels, from C-level executives to lab technicians, facilitating ideation and vision sessions, developing proposals, negotiating, and adhering to corporate guidelines in contracting to achieve desired outcomes. The Major Accounts Manager will orchestrate a solution-oriented sales process, leveraging diverse resources and projects throughout the sales cycle, while collaborating closely with the North America Director of Sales on special pricing and contract terms.
• Strategic Selling: Exhibit strategic selling skills to comprehensively understand customers’ business requirements and recommend LGC Diagnostics & Genomics solutions in a consultative manner to…