National Account Manager

Position Summary

Lid Works is seeking an experienced National Account Manager to support our continued growth and help build strong, long-term relationships with key Operators and Distributors across an assigned territory. This position plays an essential role in achieving annual sales targets and advancing the company’s strategic direction.

• Drive sales at chain accounts in the QSR, C-store, and Coffee segments with a focus on finding new customers.
• Maintain a strong understanding of the food service industry, including Operators, Distributors, and relevant competitive players.
• Apply a clear understanding of the company’s strategic plan and go-to-market approach to support business objectives and align with customer expectations.
• Present and sell company products and services to new and existing customers.
• Build and manage customer relationships by understanding their operations and engaging across key functional areas. Provide timely insights on pricing, market trends, and customer needs.
• Identify new sales prospects within assigned markets and evaluate the potential of each opportunity.
• Maintain accurate and up-to-date contact, activity, and opportunity information within the CRM.
• Demonstrate strong initiative, energy, and a commitment to achieving results.
• Assist in developing the annual sales budget and provide timely monthly forecast updates.
• Collaborate across departments and support a team-focused environment.
• Work from a home office and spend approximately 50% of the time meeting with customers.

• Three to five years of food service sales experience.
• Established customer relationships within the food service industry, particularly with chain accounts.
• Ability to secure appointments and pursue new business opportunities in a competitive environment.
• Strong interpersonal and communication skills with the ability to influence customers and decision-makers.
• Skilled in developing and delivering effective presentations.
• Strong analytical and organizational abilities.
• Experience working with a CRM platform.
• Ability to work independently and collaboratively.
• Ability to travel 50% or more.
• Bachelor’s degree in Business Administration or equivalent experience.
• Proficiency in Microsoft Office Suite and Adobe tools.

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Life Insurance.
• Paid Time Off and Paid Holidays.
• 401(k) Retirement Plan.
• Compensation is based on experience.