Specialty Strategic Account Executive, KA - Indiana or Kentucky

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Specialty Strategic Account Executive, KA
- Indiana or Kentucky (2355562)

Specialty Strategic Account Executive, KA
- Indiana or Kentucky - 2355562

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Strategic Account Executive, Specialty Benefits will ensure retention and growth of existing business; and successful on-boarding of new specialty product customers (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA). This position involves extensive interaction with clients, brokers, UHC and United Health Care functional areas to implement and manage accounts. The Strategic Account Executive will service clients who have Specialty Benefits in force.

• Forge relationships with key customers and consultants, and act as main Specialty Benefits contact for United Healthcare, and be the lead representative of United Healthcare for stand‑alone accounts
• Develop and monitor client financial performance, including renewal planning and negotiation
• Participate actively in renewal business proposal activity, profiling the group, requesting underwriting or other data necessary to perform reliable, defensible prospect case calculations for pricing and quoting to renew customers year over year in the 51+ lives segment
• Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
• Secure new business through marketing and effective product and service expansion
• Exceed objectives for customer and broker satisfaction, persistency, and for developing new business with existing accounts
• Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and development of solid relationships with key producers
• Partner with Medical Account Team on shared customers
• Be a subject matter expert of Specialty products, service and technology for customers and brokers
• Perform customer service responsibilities including, by not limited to, information correspondence with producers, communications with home office staff in answering questions, negotiating rates, or providing case information, expedition materials (i.e., applications, disclosures, etc.) needed to manage the established book of business, and gathering reliable date for underwriting
• Demonstrate sales, marketing, and technical expertise in customer and broker meetings
• Work with Account Executives to help win new business and to participate in finalist presentations and Key RFP activity
• Add value to sales and account management process by coordinating telephone discussions, face‑to‑face meetings, scheduling quarterly and annual meetings, and preparation/distribution of account reports, as requested.
• Develop relationship with producers to assist in up sell opportunities as directed by sales staff
• Responsible for implementation and ongoing service for new customers, specifically specialty product stand‑alone customers.
  
  - Responsible for account management across a specific region
• Create and support the implementation of strategic plan for assigned region
• Support and participate in Sales presentations and processes
• Responsible for training and updating information related to customers across organization
• Measure and report on persistency rates and issues associated with region

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 2+ years of sales or account management experience within the Insurance industry
• Experience working with brokers and consultants
• Proven ability to…