Senior Account Executive, Enterprise

About the Role

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.

• 8+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)
• Experience selling Cloud, SaaS and AI-based solutions in the following areas:
  Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.
• Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.
• Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges.
• Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities.
• Be a "High Energy", results-oriented achiever and a team player willing to work in a fast-paced and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account.
• Proven experience understanding customer needs and being able to articulate complex technology solutions.
• Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
• Familiarity with the MEDDPIC selling methodology.
• BS or BA degree or equivalent work-related work experience
• Ability to travel up to 40%

• Deep understanding of the customer environment to align to the business units for AI use cases.
• Presents product information to prospects, customers, and partners.
• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
• Generates short-term results independently.
• Collaboratively strategizes for solving deal-level challenges.
• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
• Accurately forecasts quarterly revenue and delivers on that revenue.

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ - $

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonab

You can expect a response within 24-48 hours.