Key Account Manager; North America

Your mission

As a Key Account Manager
, you'll own and grow strategic relationships with some of Pro Glove's most important enterprise customers across North America.

Your mission is to help customers solve real operational challenges by expanding the adoption of Pro Glove's connected solutions and delivering measurable business outcomes. You'll combine strategic account planning, executive relationship management, and industry expertise to grow long-term partnerships while accelerating software ARR and overall revenue.

Working closely with Sales Engineering, Customer Success, Marketing, Product, and Channel Partners, you'll play a critical role in helping Pro Glove achieve its ambitious growth journey.

This role is ideal for someone who thrives in complex enterprise environments, enjoys building trusted partnerships, and is motivated by creating lasting customer value.

• Own and develop a portfolio of strategic enterprise customers across North America.
• Build long-term account strategies focused on customer success, expansion, and sustainable revenue growth.
• Identify new opportunities for software subscriptions, hardware deployments, and enterprise-wide rollouts.
• Build trusted relationships with executive sponsors, operational leaders, and key decision-makers.
• Partner with Channel Partners to maximize customer success and market opportunities.
• Collaborate cross-functionally with Sales Engineering, Customer Success, Marketing, Product, and Operations to deliver exceptional customer outcomes.
• Lead commercial negotiations, renewals, executive business reviews, and strategic account planning.
• Maintain an accurate sales pipeline and forecast while consistently delivering against business objectives.
• Represent the voice of the customer internally and contribute to future product and business strategy.

We're looking for someone who brings:

• Several years of experience managing and growing enterprise accounts in a B2B environment.
• A proven track record of achieving or exceeding revenue targets through account expansion and strategic relationship management.
• Experience navigating complex customer organizations with multiple stakeholders and long sales cycles.
• Strong consultative selling, negotiation, and executive communication skills.
• A customer-first mindset with the ability to translate operational challenges into business value.
• A proactive, ownership-driven approach and the ability to work independently in a fast-paced environment.
• Willingness to travel across North America as required.
• Professional fluency in English.

Nice to have

• Experience in Manufacturing, Logistics, Warehouse Automation, Supply Chain, or Industrial Technology.
• Experience selling SaaS, Industrial IoT, Wearables, or enterprise software solutions.
• Experience working with Channel Partners.
• Salesforce CRM experience.

At Pro Glove, you'll join a global company that's transforming the way frontline teams work. Our wearable technology and connected software solutions help some of the world's leading manufacturers and logistics companies improve productivity, safety, and operational excellence.

Here, your ideas matter, your work creates measurable impact, and you'll have the opportunity to shape long-term customer partnerships while growing your own career.

What you can expect:

• Competitive On-Target Earnings (OTE) package.
• Flexible remote working across North America.
• Comprehensive health and wellbeing benefits, including medical coverage and employee support programs.
• Generous paid time off and company holidays to help you recharge.
• Learning and development opportunities to support your professional growth.
• Modern equipment and the tools you need to succeed.
• An international, collaborative environment where ownership and initiative are valued.
• Employee referral program.
• Regular team events and opportunities to connect with colleagues around the world.
• Additional local benefits depending on your location.

If you're excited about building strategic customer partnerships, driving meaningful business impact, and helping shape the future of connected frontline work, we'd love to hear from you.

Within your first 12 months, you will:

• Build trusted executive relationships across your strategic account portfolio.
• Develop and execute account plans that drive measurable customer value and business growth.
• Consistently achieve or exceed your revenue, expansion, and software ARR targets.
• Increase customer adoption by identifying opportunities to expand Pro Glove solutions across sites and business units.
• Become a strategic advisor who understands customers' operational priorities and helps solve their most important challenges.
• Collaborate effectively across Sales, Customer Success, Product, Marketing, and Engineering to deliver outstanding customer experiences.
• Contribute directly to Pro Glove's North American growth strategy and our journey toward becoming the leading connected worker platform.