Territory Manager

(NC, SC, TN, VA,WV, Northern VA. Richmond, VA. Charlotte, NC. Raleigh, NC. Greensboro, NC) POSITION SUMMARY

Under the direction of the Sales Manager, the Territory Manager is responsible for, but not limited to, effectively managing sales and spend/promotional budgets through pet retail accounts, achievement of area sales as well as promotional budget goals by implementing customer business plans. Management reserves the right to reassign the position schedule, duties, and responsibilities associated with this role at any time.

The use of discretion, confidentiality and independent judgement are required in carrying out the functions of this position.

• High School Diploma or equivalent.
• Some college or expanded leadership training (desired).
• 2-3 years sales experience.
• Pet Food Industry experience preferred, not required.
• Demonstrate mastery and be able to provide sales business plan.
• Demonstrate leadership aptitude.
• Strong organization skills.
• Strong verbal and written communication skills.
• Must be proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong verbal and written communication, analytical, organizational and customer service skills.
• Ability to work well under pressure while still maintaining a positive attitude.
• Ability to balance multiple priorities and multitask.
• Be a team player that can motivate and manage various individuals to work together to achieve the same goal.
• Excellent customer service skills.
• Polite and respectful.
• Professional appearance and demeanor.
• Expected to be punctual and regular in attendance.
• Demonstrates commitment to Pets Global, Inc., Mission, Core Values and Principals.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• This is not a work-from-home position.

• Manage retail sales and promotional programs with all customers based in assigned territory.
• Increase distribution of PGI items and increase shelf space at pet retail accounts in assigned territory.
• Drive secondary displays and price at all assigned accounts in assigned territory.
• Merchandise PGI products and place proper POS where availability allows in assigned territory.
• Conduct regular and consistent sales/service/training calls on assigned retail accounts in support of organization or affiliate brands sales and distributor selling programs in assigned territory.
• Continued product education and training of retail staff at all accounts in assigned territory.
• Placement of new and legacy brands at all identified retail accounts within assigned territory.
• Prospect for new accounts in which the Pets Global Family of Brands would be a good fit.
• Reporting in-depth sales and service activities to organization as required or assigned.
• Attending open houses, seminars and meetings as assigned by organization.
• Conduct Weekend/Evening work time required for events, meetings, etc.
• Public Speaking: will competently deliver public presentations detailing product information and other important sales information to all assigned accounts.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.
• Strong knowledge of and ability to learn about Pets Global, Inc.’s products and philosophy.
• Ability to work autonomously and be able to present results when requested.
• Responsible for achieving sales goals and staying within assigned promotional spend budget.
• Builds and maintains effective, positive relationships with the customers, clients, and staff.
• Creates a supportive work environment.
• May be asked to cover all or part of vacant territories if they arise.
• Models’ relationship-building skills (including Listen First) in all interactions.
• Executes and understands their role in fulfilling our promise as a pet health company.
• Ability to travel and assist in open territories if necessary.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Must always maintain ethical sales behavior towards customers and store personnel.
• Performs other…