HubSpot CRM & Revenue Operations Specialist; Santa Barbara, CA Hybrid or Remote West Coast

Hub Spot CRM & Revenue Operations Specialist (Santa Barbara, CA Hybrid or Remote West Coast)

Department: Marketing

Employment Type: Full Time

Location: Santa Barbara

Compensation: $25.00 - $45.00 / hour

Silver Air is a rapidly growing Part 135 private aviation company built on one belief: technology is a competitive advantage, not overhead. We've earned Great Place to Work Certification and are investing seriously in people, AI, and operational systems — and Hub Spot is next.

Right now, Hub Spot runs marketing. It's underused everywhere else. We're hiring someone to change that — to turn it into the operating system for our entire commercial organization: sales, marketing, Flight Club, Charter, and Aircraft Management, all running through one clean, automated, intelligent CRM.

This isn't a ticket‑taker role. You won't be maintaining someone else's system — you'll be building the system. If you like finding the thing nobody asked you to fix, and fixing it before anyone notices it was broken, this is your job.

What You'll Own

• Hub Spot Administration Full CRM ownership — properties, objects, pipelines, lifecycle stages, permissions, lead routing, automation, sequences, deal stages, dashboards, reporting, forecasting, data quality, and governance.
• Sales Operations Support Private Jet Advisors and Charter Sales with a sales process that actually works — pipeline management, lead assignment, activity tracking, opportunity management, automation, and enablement.
• Marketing Operations Landing pages, forms, email and drip campaigns, segmentation, lead scoring, customer journeys, A/B testing, and campaign reporting — built to convert, not just to exist.
• AI Enablement
  :
  Bring ChatGPT, Claude, and Hub Spot AI into daily workflows — prompt development, content automation, sales enablement tools, and internal efficiency projects.
• Integrations & Systems Connect Hub Spot to Microsoft 365, Moove Aviation, our website, scheduling tools, and future platforms. Spot the next integration before it's requested.
• Reporting & Analytics Executive dashboards, marketing ROI, sales funnel and conversion reporting, lead attribution, forecast reporting, and the KPIs leadership actually looks at.
• Flight Club, Aircraft Management & Charter Member lifecycle and renewal campaigns, owner prospecting support, referral campaigns, luxury client communication, and pipeline visibility across every commercial line of business.

Who You Are

• A builder, not a maintainer — you get more energy from designing a system than babysitting one
• Curious enough to go looking for the next bottleneck
• Comfortable sitting across from leadership and saying "here's what I'd fix"
• Someone who thinks like a consultant, not a ticket queue
• Excited by AI and automation as tools to simplify, not complicate

Required Qualifications

• Hub Spot Administration — hands‑on ownership of a live CRM instance
• Hub Spot Certifications
• CRM Implementation — you've built or rebuilt a CRM from the ground up, not just configured one
• Marketing Automation — campaigns, nurture flows, and lifecycle automation
• Sales Operations — pipeline design, lead routing, sales process optimization
• Revenue Operations — connecting sales and marketing data into one coherent system

Preferred Experience

• Workflow automation and email marketing
• Dashboard and reporting design
• API integrations and Microsoft 365
• AI tools in a commercial/sales context
• B2B sales organizations, luxury brands, or hospitality
• Private aviation experience (a plus, not a requirement)

What You Earn

• Base salary
• 5% matching 401(k) / Roth
• Cell phone allowance

What You're Covered By

• Fully paid health insurance — for you and your entire family
• Mental health support
• Travel insurance + pet insurance
• Wellness programs and work‑life balance initiatives
• Generous personal development and employee assistance programs

Who You're Joining

A Team of people who chose Silver Air because the platform is real, the culture is earned, and the opportunity compounds. We're Great Place to Work Certified because we actually work at it.

We also invest in your success the way most companies don't. Client entertainment, club memberships, golf outings, gifts, and relationship‑building events are supported — not out of pocket. When you're ready to pursue a corporate flight department or a high‑value pitch, our executives show up with you. We don't just hand you a product and wish you luck; we help you open doors that take most advisors years to crack on their own.

If you are a results‑oriented Hub Spot expert with a passion for building efficient systems and empowering sales teams, we encourage you to apply!