Local Account Manager - Southeast

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Must live in greater Tampa, Orlando, Miami, or Atlanta area

The Regional Inside Account Manager addresses the critical challenge of maintaining consistent sales performance and brand alignment across decentralized retail locations. Operating in a competitive, fast‑paced prepaid wireless market, this role bridges the communication gap between corporate initiatives and independent retail owners by offering virtual, data‑driven support. Through proactive coaching and strategic intervention, the manager resolves local market stagnation, underperforming sales metrics, and compliance issues.

Ultimately, this position empowers independent business owners to optimize their inventory, maximize promotional impact, and drive regional revenue growth.

• Partner with retail partners through virtual meetings to analyze local performance data and execute targeted growth plans that address regional sales gaps.
• Deliver high‑impact virtual training and leverage AI productivity tools to accelerate the onboarding of store staff on new prepaid services and processes.
• Coordinate with marketing teams to guide independent retailers in executing promotional campaigns, optimizing merchandising, and increasing brand visibility.
• Resolve complex supply chain, product availability, and pricing inquiries by acting as the primary advocate and problem‑solver for retail owners.
• Manage sales tracking systems and compliance reporting to ensure all designated locations adhere strictly to brand standards and promotional guidelines.

• Strong skills in remote account management and consultative B2B relationship building within retail or telecommunications environments.
• The ability to interpret retail performance data and translate complex market trends into actionable business development strategies.
• Proficiency in leveraging CRM databases and AI‑powered analytical tools to optimize territory management and automate communication workflows.
• Professional expertise in virtual training delivery, conflict resolution, and persuasive negotiation with independent business owners.
• Demonstrated experience managing multiple high‑priority accounts simultaneously in a self‑motivated, remote work structure.
• Critical experience navigating fast‑paced, goal‑oriented sales environments with a customer‑centric and collaborative approach.

• Minimum Education:
  
  High School Diploma or Equivalent
• Minimum Experience:
  
  2 years of experience in account management, retail sales, or a related field
• Required Technical
  
  Skills:
  • Customer Relationship Management (CRM) tools
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Virtual meeting platforms (such as Zoom or Microsoft Teams)
• Additional Qualifications:
  • Bachelor’s Degree in Business, Marketing, or a related field.
  • Experience in the telecommunications or prepaid wireless retail industry.

Visa sponsorship not available for this role

Compensation: $75,550.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here:
Echo Star Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work…