Enterprise Renewals Specialist; Remote
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-11
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Sales
Account Manager, Customer Success Mgr./ CSM, Business Development, Sales Representative
About the Role
Enterprise Renewal Sales Specialist within Crowd Strike’s Global Renewals Management Function within the GTM organization. Responsible for retaining and growing Crowd Strike renewals by driving a customer‑centric renewal strategy and execution.
What You’ll Do- Protect and grow Annual Recurring Revenue by supporting the Strategic and Enterprise Field Sales team in securing renewal contracts before expiration.
- Collaborate on renewal strategy and drive commercial Renewal/Flex alignment.
- Support the execution of an expansion strategy around the renewal (Flex, Reflex, Upsell).
- Drive smooth renewal execution and close process, including negotiating commercial terms, capturing price uplift, and converting a Renewal to Flex.
- Proactively review, prepare and present renewal sales offers to enterprise renewal sellers 90‑120 days before contract expiration.
- Own contract processes and Flex activations.
- Research customer license purchase and utilization, make recommendations on renewal proposal.
- Structure renewal scenarios including conversion to our Flex GTM offering, consolidations, and module upgrades.
- Serve as subject‑matter expert on subscription management and renewals for enterprise customers.
- Flag early risk in quarter renewals in your territory and drive accurate renewals forecast.
- Collaborate with Field sales and Customer Value Architects on at‑risk accounts and risk mitigation strategies.
- Be a trusted resource for sales on the enterprise renewal process and sales business policies.
- Relevant industry experience in High Tech, SaaS, Cybersecurity preferred.
- Experience with the Annual Recurring Revenue business model.
- 5 years of experience in Enterprise Renewals, Deal Support, Contract Management, or Customer Success.
- Previous experience managing SaaS subscription renewals process.
- Experience and proficiency with MS Excel.
- Prior experience using and/or Salesforce CPQ.
- Ability to balance a wide variety of daily tasks and adjust priorities on the fly in a fast‑paced environment across multiple engagements.
- Tech‑savvy and excited to work in a fast‑paced environment.
- Exceptional communication skills and strong business partnership with sales.
- Ability to work independently or in a team environment.
- Extreme attention to detail and highly organized.
- Market‑leader compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays for recharge.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees.
- Employee networks, geographic neighborhood groups, and volunteer opportunities to build connections.
- Vibrant office culture with world‑class amenities.
- Great Place to Work recognition across the globe.
The base salary range for this position for all U.S. candidates is $86,000 – $135,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401(k), and paid time off. For detailed information about the U.S. benefits package.
Equal Employment Opportunity StatementCrowd Strike is a proud equal‑opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. Crowd Strike is committed to providing equal employment opportunity for all employees and applicants. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy‑related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
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