Sales Compensation Analyst

Compensation Analyst

Field-facing role responsible for maintaining high-quality relationships with all levels of the sales organization and ensuring profitability and compliance through data analysis and risk-based decision making.

• Explain contractual agreements and provisions to partners in the sales organization and home office concerning commissions and compliance, and make recommendations or decisions based on bonus, compensation, and sales crediting guidelines.
• Make risk‑based financial decisions based on the interpretation of data, including sales credit, compensation plans, and compliance guidelines for account and agent‑based situations while negotiating to ensure profitability.
• Explain Colonial Life’s enrollment capabilities and the process for submitting business, including impacts to Service Operations, Underwriting, and Growth Markets and how it affects commissions.
• Build strong relationships with the Colonial Life sales organization and home office partners to drive growth opportunities.
• Promote a culture of positive customer service through knowledge and support of our sales organization and home office partners.
• Provide comprehensive support to all levels of the sales organization in understanding and utilizing apps and tools for viewing and tracking commissions, bonuses, and sales production.
• Manage account‑level commission adjustments while applying contractual and financial principles, ensuring accurate impact assessment on commissions and bonuses.
• Perform other duties as assigned.

• Bachelor’s degree or equivalent business experience.
• One or more years of relevant experience preferred.
• Skilled in computer operations, Microsoft software proficiency, virtual communication, system‑based applications, and general technology.
• Ability to develop an extensive understanding of Colonial Life’s sales organization, including compensation plans, commission schedules, incentive programs, and available contracts.
• Proficient in communicating and interacting effectively with all levels of the sales organization and home office employees, including senior management, through strong verbal and written communication skills.
• Ability to present information in a clear, concise, and professional manner.
• Ability to make independent decisions.
• Maintain a customer focus while seeking opportunities to support and educate the sales organization on compensation and incentives to support sales growth.
• Strong coordination and facilitation skills when identifying a problem and providing a solution.
• Possess excellent teamwork, collaboration, problem‑solving, decision‑making, time management, organizational, and analytical skills.
• Demonstrates initiative and a focused work ethic.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.