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Remote Strategic CSM: Global Accounts, AI-Driven
Remote / Online - Candidates ideally in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-07-13
Green Bay, Brown County, Wisconsin, 54311, USA
Listing for:
Madrona Venture Labs
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Branch is seeking a seasoned Strategic Customer Success Manager to lead governance, adoption, and measurable impact for global accounts. You will own end-to-end relationship programs, collaborate with cross-functional teams, and drive AI-enabled value across regions.
You will engage senior stakeholders, design playbooks, and champion customer outcomes while enabling growth through renewals and upsell opportunities. Remote-friendly, compensation varies by location and performance.
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