Sales Coordinator - Bilingual: English​/Spanish; Hybrid: Onsite & Remote; Southeast Region

Hybrid: approximately 90% remote / 10% onsite at Distribution Center Offices across the Southeast region such as West Virginia WV, Roanoke VA, Raleigh NC, Charlotte NC, Fort Mill SC, Columbia SC, Port Orange FL, Boca Raton FL, Tampa FL, New Orleans LA, Jackson MS, Montgomery AL, Little Rock AR, Memphis TN, Knoxville TN, Atlanta GA, Middle TN, within a 50‑mile distance of the listed office.

Sales Coordinator will serve as the primary point of contact for Territory Managers and customers, providing administrative support, order management, and customer service in service of US Foods product offerings. The role includes taking orders, resolving issues, upselling, and coordinating with Operations, Credit & Transportation and other internal teams.

• Develop relationships with key customers both internal and external to drive sales performance.
• Contact customers for orders, add‑ons, promotions, and upsell opportunities; process orders through internal order‑entry systems.
• Encourage customers to use US  for order entry and value‑added services.
• Team with Territory Managers (average 10) to support their customers through regular, scheduled contact and drive sales performance.
• Respond to customer and Territory Manager questions and requests in a timely manner, escalating to appropriate resources as needed.
• Leverage proprietary US Foods systems (Salesforce, Edge, PRISM, Retalix, EPS, DCT, SODS, CDMR, Tandem SMOI, CES Quotes, etc.) to answer inquiries accurately and efficiently.
• Maintain ownership of all follow‑up communication from escalated inquiries.
• Attend department sales meetings, product training and cuttings to develop product and vendor knowledge.
• Provide administrative support to Territory Managers and Sales Management for credits, special orders, drop‑ships, re‑routing delivery days, will calls, etc.
• Respond to product receiving and pricing inquiries, ensuring accuracy and timeliness.
• Provide vacation/back‑up coverage to Territory Managers and weekend coverage for inbound Sales Coordinator calls.

• High School diploma or equivalent required;
  Bachelor’s degree preferred.
• At least three (3) years of customer service experience required; food service distribution experience preferred.
• Previous sales experience preferred, but not required.
• Working knowledge of CRM tools, especially , is a plus.
• Strong verbal communication and interpersonal skills and solid problem‑resolution ability required.
• Professional customer‑service orientation with ability to influence/persuade customers to purchase products.
• Ability to process multiple issues simultaneously and drive them to successful resolution.
• Working knowledge of Microsoft Word, Excel and Outlook required.

Sunday – Thursday, 9:00 am – 5:30 pm EST. This role requires bilingual Spanish/English fluency in reading, writing and speaking.

Full US Foods benefits available day 1: medical, dental, vision, 401(k), life insurance, and more. Overtime compensation applies. Other benefits may include health insurance, pre‑tax spending accounts, retirement benefits, paid time off, short‑term and long‑term disability, employee stock purchase plan and life insurance.

Compensation ranges from $17 – $26 per hour, depending on experience, education, geographic location and applicable laws.

EOE– Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***