Manager, Sales Development

Job Summary

At Brightree, we’re building a world‑class Sales Development organization, and we’re looking for a Manager of Sales Development to lead that transformation. This role is responsible for driving the strategy, execution, and performance of our Sales Development Representative (SDR) team while establishing the processes, coaching framework, and operational rigor needed to accelerate pipeline growth. As a people leader, you will coach and develop SDRs, oversee day‑to‑day operations, partner closely with Marketing and Sales leadership, and continuously optimize lead generation and qualification efforts.

You will play a critical role in ensuring our SDR team is focused on high‑value customer engagement while delivering measurable pipeline contribution across Brightree’s portfolio of solutions. This is an exciting opportunity for a strategic yet hands‑on leader who thrives in a fast‑paced SaaS environment and is passionate about building high‑performing teams.

• Lead, coach, and develop a team of Sales Development Representatives to achieve performance and pipeline goals.
• Foster a culture of accountability, continuous learning, and professional growth.
• Support hiring, onboarding, performance management, and career development initiatives.

• Drive pipeline creation through effective prospecting, lead qualification, and outbound engagement strategies.
• Monitor key performance metrics, forecasting, and opportunity creation to ensure target attainment.
• Partner with Sales leadership to align SDR activities with revenue objectives and market priorities.

• Build and optimize scalable SDR processes, workflows, and best practices.
• Leverage data, analytics, and technology to improve productivity, conversion rates, and team effectiveness.
• Develop and optimize outreach strategies, campaign execution plans, and account prioritization frameworks.

• Partner closely with Marketing to develop targeted campaigns, lead generation initiatives, and prospecting strategies.
• Collaborate with Sales, Revenue Operations, and other stakeholders to drive pipeline growth and operational success.
• Serve as a key contributor in building and scaling a world‑class sales development organization.

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 8 years of experience in Sales Development, Business Development, Inside Sales, or related sales functions.
• 2+ years of experience coaching, leading, and developing employees in a metrics‑driven environment.
• Experience working within a SaaS, technology, or software‑driven sales environment.
• Experience managing pipeline generation, forecasting, lead qualification, and sales performance metrics.
• Experience leveraging CRM, sales engagement, and reporting tools to drive team performance and decision‑making.
• Strong analytical, communication, and stakeholder management skills.
• Experience with Salesforce and sales productivity tools.

• Experience leading SDR or Business Development teams within a high‑growth SaaS organization.
• Proven success building, scaling, or transforming sales development programs.
• Experience with Salesforce, Gong Engage, Tableau, or similar sales technologies.
• Healthcare technology or healthcare SaaS experience.
• Demonstrated ability to partner effectively with Marketing and Revenue teams to drive demand generation and pipeline growth.

Position qualifies for a benefits package including comprehensive medical, vision, dental, and life insurance; AD&D; short‑term and long‑term disability; sleep care management;
Health Savings Account (HSA);
Flexible Spending Account (FSA); commuter benefits; 401(k);
Employee Stock Purchase Plan (ESPP);
Employee Assistance Program (EAP); and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year, receive eleven paid holidays plus three floating days, and are eligible for fourteen weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. The base salary range is $112,000 – $140,000, with eligibility for a Sales Incentive Plan.

For remote positions located outside the U.S., pay is determined based on the candidate’s geographic work location, relevant qualifications, work experience, and skills.

We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace, and thrive on the innovative ideas this generates. If you’re looking for a challenging, supportive, and inspiring role, apply now! We commit to responding to every applicant.