Customer Expansion Specialist Remote

Enhance customer relations as a Customer Expansion Specialist. This role involves outbound calls, generating leads, and delivering solutions to ensure customer satisfaction.

You will initiate calls to prospective customers, qualify leads, and engage in meaningful conversations to assess their needs. Collaborating closely with sales and marketing teams, your efforts will directly impact the growth of the customer base. Accuracy in maintaining records in a CRM system is essential as you strive to meet and exceed monthly targets.

Key Responsibilities:

• Conduct outbound calls to potential customers

• Qualify leads by assessing needs and budgets

• Engage clients to uncover opportunities

• Maintain accurate records in the CRM system

• Meet or exceed monthly objectives and targets

Requirements:

• High School diploma;
College Degree preferred

• Experience in outbound calling or telemarketing

• Excellent verbal and written communication skills

• Ability to handle objections and rejections

• Familiarity with CRM systems

Leverage your communication skills and customer focus to drive expansion as a vital part of the team.
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