Inside Sales Representative

Responsibilities

• Become a knowledgeable ambassador for Load Up—learn our services and pricing so you can confidently guide customers through their options.
• Deliver friendly, helpful service to every customer and prospect—your communication skills and positive attitude will make a real impact.
• Follow clear, proven sales processes including using call scripts, updating lead and sales activity in our CRM, and managing your pipeline effectively.
• Learn and master Load Up’s internal software to help track orders and stay up to date on driver activity.
• Support customers through every step of the sales process, from first conversation to final scheduling.
• Respond quickly and professionally to inbound calls, chats, and texts from customers and prospects.
• Stay engaged with leads by following up through calls, emails, and text messages to answer questions and close the sale.
• Work one of our three available shifts, with the unique flexibility to work completely remotely from home during weekend shifts.

• Local Candidate – You are currently located in the North Atlanta area and are comfortable commuting to the office for your weekday shifts.
• People-Oriented – You enjoy connecting with others, communicating clearly, and staying organized—even when juggling multiple tasks in a fast-paced environment.
• Goal-Driven – You’re motivated to succeed, love working toward targets, and enjoy the challenge of helping customers find the right solution.
• Eager to Learn – You take pride in your work, stay curious, and want to grow your skills while solving real customer problems.
• Creative Problem-Solver – You think on your feet, offer thoughtful solutions, and stay focused on delivering the best outcome for each customer.
• Confident Communicator – You don’t get discouraged by objections—you see them as opportunities to build trust and guide the conversation forward.