Remote Inside Sales Representative; Food & Beverage Distribution, CPG, FMCG

Description

• Sales Management:
  Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits.
• Client Engagement:
  Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness.
• Product Expertise:
  Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations.
• Collections Support:
  Assist the collections team in securing timely payments from accounts, including necessary follow-ups.
• Relationship Cultivation:
  Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes.
• Issue Resolution:
  Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution.
• Warehouse Support:
  Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite).
• AR Responsibilities (as needed):
  Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account.
• Data Analysis:
  Analyze sales data to identify opportunities to increase market share and wallet size.
• Market Insights:
  Stay informed about market trends and competitors, providing regular insights and reports to management.
• Strategy Implementation:
  Collaborate with the business strategy team to implement sales insights in daily account management.
• Marketing Participation:
  Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets.
• Lead Generation:
  Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads.
• Reporting:
  Provide management with reports on customer needs, potential new products or services, and competitive activities.
• Technology Adoption:
  Assist customers in adopting new technologies and e-commerce platforms.
• Additional Duties:
  Perform additional duties as required to meet business needs.

• 2-5 years of sales experience in food & beverage, hospitality, or distribution.
• Bilingual in English and Hindi; additional South Asian languages a plus.
• Proficient in Microsoft Office or Google Suite.

• Previous Work Experience in South Asian (Indian) grocery or restaurant sales.
• Familiar with diverse markets; adept at working in fast-paced settings.

• Monday to Friday, with required evenings, weekends, and holidays as needed.

Join Premier Food Supplies (PFS), a leading distributor in the food and beverage industry for over 20 years. PFS is an equal opportunity employer committed to a diverse and inclusive workplace.