Renewal Account Executive; Remote in EST & CST

Job Overview

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes’ Annual Recurring Revenue (ARR) goals. This is a remote Inside Sales position open to qualified candidates living in the United States. Candidates located in the PST and MST areas are not eligible for consideration.

You must reside in the EST and CST areas to be eligible for consideration.

The non‑negotiable compensation for this role is $21.88 per hour. This position is also eligible for incentive‑based earnings, bringing the total on‑target earnings (OTE) to approximately $75,000 annually. Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future.

• Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40‑60 daily outbound calling.
• Generate quotes, close activities, and process order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Perform additional duties as assigned.

• Direct experience interacting with clients in a sales capacity.
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.
• Comfortably initiating 40‑60 outbound sales calls at a mid‑level volume.
• Proficient with Customer Relationship Management (CRM) tools.

• Provide the opportunity to grow and develop your career.
• Offer an inclusive environment that encourages diverse perspectives and ideas.
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Pitney Bowes supports a drug‑free workplace.

All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.