Account Manager​/Specialty Account Manager - Tavneos - Houston, TX; West

Territory:
Houston, TX (West)

Relocation is not offered for this role.

We are seeking an Account Manager/Specialty Account Manager to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients.

Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids.

This role is field based and will require gaining access to customers in a clinic or hospital setting while also enhancing your ability to engage through digital channels.

The RD AM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Responsibilities include:

• Proficiency in both live and virtual customer engagements
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
• Engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care—Hospital, Clinic, etc.
• Collaborate across all corporate functions—MSLs, TLLs, Field Access Team, supporting sales teams, etc.
• Channel patients to treatment: craft referral networks to existing centers of excellence, and set up new treatment Co Es
• Build long‑term relationships across multiple stakeholders and senior decision‑makers, both inside and outside of Amgen, sustaining an extensive network to advance business partnerships and deep customer relationships
• Build broader disease awareness beyond the expert (e.g., with patients, GPs)
• Identify drivers/barriers and coordinate pull‑through initiatives across field teams
• Provide actionable field intelligence and recommendations to Amgen home office
• Partner closely with Market Access Team Account Executives in shared accounts
• Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner consistent with industry-specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior authorization and appeals/denials)
• Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments
• Successfully complete all training classes
• Complete administrative duties accurately and timely
• Manage efforts within assigned promotional budget
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

• Doctorate degree & 2 years of collective account management…