Sales Executive

Contract

Full-time Remote Contractor (40 hours weekly / 160 hours monthly)

Monday to Friday, 8 AM to 5 PM PST

$1,600 - $2,400 USD monthly / $19,200 - $28,800 annually (Salary is negotiable based on experience and location)

Immediately

This US-based company has craftsmen dedicated to excellence and specializes in concours-quality vinyl interior restoration since 1981. With over four decades of experience, the team combines the finest materials, advanced techniques, and authentic tooling to restore interiors for the world's best vehicles. Passionate about the car restoration hobby, they focus on quality over quick fixes, ensuring every part is crafted with precision, care, and respect for authenticity.

They are recognized as the leading experts in vinyl interior restoration and are trusted by enthusiasts and professionals alike.

As a key member of the Sales team, the Sales Executive will play a vital role in supporting daily sales operations and helping move leads through the sales process. Responsibilities include handling inbound customer communications, preparing and fulfilling quotes, qualifying leads, maintaining accurate CRM records, and conducting timely follow-up with prospects and customers.

• Answer and return customer calls.
• Respond to sales-related emails.
• Ask basic qualifying questions about customer projects.
• Route more complex or high-value conversations to the Sales Manager.
• Maintain a professional, friendly, and helpful tone with customers.
• Use internal pricing tools and templates to prepare quotes.
• Send quote emails using approved language and pricing guidance.
• Confirm customer details, including vehicle year, make, model, required parts, and project timeline.

• Determine whether a customer is ready to move forward, still researching, or not a fit.
• Identify higher-priority leads based on timing, project seriousness, and customer intent.
• Escalate strong opportunities to the Sales Manager.

• Update customer records in Pipedrive.
• Log calls, emails, notes, and follow-up activity.
• Keep leads organized by status.
• Follow up on outstanding quotes and record outcomes.
• Help maintain inbox organization.
• Support the sales manager with daily lead flow.
• Attend weekly sales meetings.
• Provide updates on active leads, blockers, and follow-up needs.

• At least three years of proven experience in Sales Support, Customer Service, Lead Qualification, Appointment Setting, Inside Sales, or Client Relations roles.
• At least two years of experience working in a global remote or virtual environment for a company based in North America.
• Strong written and verbal English communication skills with a clear, neutral accent for clear and cohesive client communications.
• Experience managing and responding to sales-related emails promptly.
• Comfortable using time-tracking software (Hubstaff, Clockify, etc.).
• Familiarity with CRM systems (experience with Pipedrive preferred).
• Proficient in using Google Workspace and/or Microsoft Office Suite.
• Experience using Slack or other team collaboration tools for communication.
• Exceptionally detail-oriented and organized, with a natural discipline for tracking loops and follow-ups.
• Ability to work independently and meet deadlines.
• Availability to attend weekly virtual sales meetings (Tuesdays).

• Windows 11 or macOS 15 Sequoia
• Minimum Intel i5 8th gen with 8GB RAM or Apple M1 chip with 8GB RAM
• Webcam and Headset
• Designated Office Space in your home

• Automotive knowledge or an interest in classic cars and vehicle restoration.
• Basic social media response or light email marketing experience.
• Basic Word Press or image upload experience.

We are hoping you are someone who:

• Builds rapport quickly and genuinely enjoys speaking with customers. You are naturally friendly, patient, helpful, and make customers feel valued and well taken care of.
• Is proactive and self-motivated. You move tasks forward without being asked, maintain consistent follow-up habits, and help keep the sales pipeline progressing.
• Is reliable. You show up consistently, manage your responsibilities effectively, and deliver high-quality work day in and day out.